FengshuiGem

Welcome to Fengshui Gem!
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***We do not accept return & Refund for wholesale item’s unless a mistake has occurred by us. ***


International customers please read the following terms before ordering:

- International customers should contact your Customs agency for information about any import duty, or any other restrictions that may apply. Buyers are responsible for any import taxes that may apply. Sellers aren’t responsible for delays due to customs nor accepting returns because buyer’s failure to clear the customs in buyer’s home country.

- There may be translation errors regarding the weight of the items if the language of your country is other than English (example: Pound/ lb/LBs often translated as KG ). Please double check with me before ordering to confirm the weight of the product.

- Post office doesn’t offer any guaranteed delivery time with international mail due to various reasons such as customs etc. In general, I mail out all orders placed before 6pm ( Central TX time) the following business day and once it is posted, an email notice with a link to track your package will be sent to you. All orders will be shipped with tracking numbers. However once the package is posted, I can not control the delivery time nor delays by customs or post office. Hence international shipments are made at the buyer’s risk. We do not compensate for any shipment that is late, damaged, or misdirected /lost. Please contact me before ordering if you would like add insurance to your package for priority and express international packages. First class international mail cannot be insured nor compensated by Post office if it is damaged or lost. .

- Lastly, by law the actual value of the item has to be indicated on the customs form for all orders when posting (even it is a gift order)