DefyJewelry

Bangkok, Thailand
| 2,744 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Items

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kittisak teatasin

Contact shop owner

kittisak teatasin

Reviews

Average item review
5 out of 5 stars
(546)
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About DefyJewelry

Sales 2,744
On Etsy since 2015

DEFY - Dark Experiment Fun Young!

Defy is the jewelry brand that has been developing its own unique and distinctive designs under the moods and concepts "Dark, Experiment, Fun and Young" We love gloomy feeling inside each piece of jewelry, yet having amusing and enjoyable part at the same time. This is the beauty that we see and this is our style.

www.thedefy.com

Shop members

  • kittisak teatasin

    Owner, Designer, Jewelry Maker

    I graduated from Burapa University Thailand since 1998 and have been a jewelry freelance designer for many years before turning myself to be the owner of jewelry shop. With the passion on jewelry, I have been creating my own style and technics.

  • Yuttanun Chinsuvankul

    Assistant, Jewelry Maker

    I graduated from Silpakorn University, Thailand since 2000 and had been working both full time and part time designers, jewelry maker so many years. And for these over 2 years, I have been working with Defy jewelry as an assistant and jewelry maker.

Shop policies

Last updated on May 10, 2022
Hello. Welcome to our Defy shop on Etsy.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 30 days of delivery
Ship items back within: 45 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We​ accept​ return​ and​ refund​ incase​ of​ faulty, damage​ and​ receiving​ incorrect​ item.​ Buyer​ can​ contact​ us​ to​ return​ item​ back, and​ once​ we​ receive​ item​ back, we​ will​ provide​ refund.​ Please​ try​ to​ contact​ us​ within​ 5​ days​ once​ received​ your​ order.​ And​ please​ note​ that​ if​ the​ item​ is​ not​ inaccurate by​ us, the​ shipping​ cost​ for​ sending​ back​ is​ your​ responsibility.​ Any​ problem​ with​ the​ order, please​ contact​ us​ and​ Etsy​ conversasion.​ Thank​ you.
Payment
We receive payment via PayPal only. Thanks.
Shipping
• All orders are made and sent from Thailand.
• All orders will be dispatched within 3-5 working days.
• All free shipment will take about 14 – 28 working days for parcel to arrive. Express Mail Service is provided in an additional option which take about 7 working days for parcel to arrive. However, these suggested delivery times is not included the custom clearance process. And some unexpected delay situation.
• All free shipment of your order is “Registered Airmail Service” which means the parcel will be delivered to the address that buyers provide and it will need signature to receive the parcel. If there is no anyone stand by to provide signature to receive parcel at the time parcel arrive, in most cases, postman will leave note at your door to let you collect the parcel at the post office later. In some cases, the parcel will be automatically return and hold at the post office (without note) for a while and if there is no one to pick up, the parcel will be return to us. In the case of parcel returning to us because buyers do not claim the parcel, we will need to do shipping cost charge for sending the parcel again.

UPDATE SHIPPING POLICY DUE TO COVID-19 SITUATION


Since the COVID-19 situation all over the world from​ the​ past​ until​ today, there is very limit postal service provider available. In fact, in Thailand, we found that there is only DHL company that still provide service to send parcel to international destination.

However, on 1st May, we have received letter from DHL that all parcel from March until​ present can have the C-19 effects which result in delay delivery and tracking event not real time update. The delay delivery is expected to be around 14-28 or more days​ more​ than​ usual​ delivery​ time. So,​ that​ means, please​ kindly​ keep​ in​ mind​ of​ total​ between​ 1-2​ months​ of​ delivery​ time​ (once​ the​ order​ sent​ out)​, for​ you​ to​ receive​ the​ parcel​.​

We appreciate your kind understanding on the situation. Also,​ please​ kindly​ note​ that the tracking event can also not show real time update too as the above reason stated. However, if we have any information update from our mail service provider, we will of course keep you guys update too.

Thank​ you​ and​ we​ sincerly​ apologize​ for​ any​ inconvenience​ again

Kittisak​
Defy​