DesignStudioNorah

Privacy Policy for Norah Design Studio
Effective Date: January 1, 2025

At Norah Design Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you make a purchase, contact us, or otherwise use our services through Etsy.com or its related sites and services.

Information We Collect
To fulfill your order, we collect certain information that you provide to Etsy, such as:

Your name, email address, postal address, and payment information.
Details of the product(s) you’re ordering and any personalizations or messages you include in your order.
We may also collect information if you contact us directly, such as for a custom request or general inquiry.

Why We Collect Your Information and How We Use It
We collect and use your information for several purposes, including:

To process and fulfill your order.
To communicate with you about your order or any inquiries.
To comply with legal obligations, such as tax reporting or dispute resolution.
To provide customer support and improve our products and services.
Information Sharing and Disclosure
We value your trust and handle your information responsibly. However, there are specific situations where we may share your information:

With Etsy: We share information with Etsy as necessary to provide you with our services and comply with Etsy's policies.
Service Providers: We may share information with trusted third parties, such as delivery services, to ship your order.
Compliance with Laws: We may disclose your information if required to by law or to respond to legal claims, such as court orders or government requests.
Data Retention
We retain your information only as long as necessary to fulfill your order and comply with legal and regulatory requirements. After that, we securely delete or anonymize your data.

Your Rights
Depending on your location, you may have the right to:

Access and receive a copy of the personal information we hold about you.
Request corrections or updates to your information.
Request that we delete your personal information, subject to legal and business obligations.
To exercise any of these rights, please contact us using the information below.

How to Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us on Etsy directly for privacy-related concerns through their help center.

Thank you for trusting Norah Design Studio with your personal information!