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Frequently asked questions
How do I download my files?
After purchasing, Etsy will immediately email you a download link.
You can also access your files anytime under: Your Account > Purchases & Reviews > Download Files.
(Downloads aren’t available through the Etsy mobile app, but you can use a mobile browser.)
Do you accept returns or exchanges for digital products?
Because digital files are delivered instantly, I’m unable to offer returns or exchanges.
If you have any issues with your files, please message me — I'm always happy to help.
I can’t find my download email — what do I do?
Check your spam or promotions folder.
You can always download your files directly from Etsy under Purchases & Reviews.
Can I use this on a phone or tablet?
Yes! PDFs open easily on most smartphones and tablets using built-in viewers or free apps.
Can I use these guides for my classroom, office, or group?
Your purchase includes personal use only.
If you need multiple licenses (classroom, workshops, organization use), please message me.
Will I receive a physical item?
No. This is a digital download only — no physical item will be shipped.
Can I resell or redistribute these files?
No. These designs are for personal use only and may not be shared, resold, or redistributed.