DimplesAndSass

Sweet and sassy gifts for any reason or occasion!

Morristown, New Jersey | 3761 Sales

DimplesAndSass

Sweet and sassy gifts for any reason or occasion!

Morristown, New Jersey 3761 Sales On Etsy since 2015

5 out of 5 stars (847)

Announcement   CURRENT PRODUCTION INFORMATION (Updated 12/28/16)
Non-personalized items: approximately 1-2 weeks (+ shipping)
Personalized items and wedding decals: 2-3 weeks (+ shipping)

2019 Holiday Order Cutoffs:
Valentine's Day: Jan 26th
St. Patricks Day: March 1st
Easter: April 1st
Mother's Day: April 26th
Father's Day: June 1st
4th of July: June 18th
Halloween: October 11th
Thanksgiving: November 2nd
Hanukkah: December 1st
Christmas: December 1st

Thanks for stopping by Dimples & Sass!

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Sign up for the email VIP newsletter for coupons, new product information, and giveaways: http://bit.ly/2fkSLSQ

Follow us on Instagram (@dimples_and_sass) and Facebook (DimplesAndSass) for giveaways, coupon codes, and sneak peeks of new products before they get listed!

☕️ CUSTOM ORDERS: always welcome! Please convo me prior to purchasing the any of the custom listings and we can work together to create exactly what you need. Then, to order, choose from these options:
. mugs: https://www.etsy.com/listing/234976528/create-your-own-custom-16-oz-mug-20-oz
. wine glass: https://www.etsy.com/listing/398485051/custom-wine-glass-create-your-own-wine
. 16oz tumbler: https://www.etsy.com/listing/398489813/custom-16oz-double-walled-tumbler-water
. decals: https://www.etsy.com/listing/449908546/custom-vinyl-decal-create-your-own

☕️ SHIPPING: I ship via USPS Priority Mail out of New Jersey. Items are shipped out during business days and occasionally on Saturdays. Typically, packages arrive between 2 and 4 days, depending on your location. Rush order is available upon request, and while this won't mean your order will be shipped immediately, it will put you at the top of my list of open orders. Message me for more info.

☕️ PACKAGING: Each package comes with a handwritten thank you note and is packaged and ready to give as a gift; just add gift bag! :) Copious amounts of bubble wrap will also be included. Please see Shipping Policies for other information here: https://www.etsy.com/shop/DimplesAndSass/policy

☕️ DIRECT SHIPPING TO GIFT RECIPIENT & HAND-WRITTEN GIFT NOTES: if you'd like your item shipped directly as a gift, I can do that :) Please make sure to mention that this will be sent as a gift in Notes to Seller when checking out and providing me with the correct address within 24 hours of ordering. I can also include an additional hand-written note on decorative note cards for recipients. Please add this listing to your shopping cart with message: https://www.etsy.com/listing/256707500/handwritten-gift-note-card-for-recipient

FYI:
Left handed direction = design facing outward when in the left hand.
Right handed direction = design facing outward when in the right hand.
To upgrade your mug to be the same on both sides, add this listing to your order: https://www.etsy.com/listing/259303196/double-sided-upgrade-for-any-mug

💫 I never use ANY Sharpies (regular or oil-based paint markers) on my mugs as they tend to chip off immediately, even with careful care & washing. My technique took lots of trial and error before finding the correct product. Some wear and tear may be expected as these are hand made. Care instructions will be provided in your order. 💫

And, always remember the rule: handmade = hand wash.

Announcement

Last updated on Dec 28, 2018

CURRENT PRODUCTION INFORMATION (Updated 12/28/16)
Non-personalized items: approximately 1-2 weeks (+ shipping)
Personalized items and wedding decals: 2-3 weeks (+ shipping)

2019 Holiday Order Cutoffs:
Valentine's Day: Jan 26th
St. Patricks Day: March 1st
Easter: April 1st
Mother's Day: April 26th
Father's Day: June 1st
4th of July: June 18th
Halloween: October 11th
Thanksgiving: November 2nd
Hanukkah: December 1st
Christmas: December 1st

Thanks for stopping by Dimples & Sass!

-------------------------------------------------------------------
As seen on Huffington Post & BuzzFeed!
-------------------------------------------------------------------

JOIN THE Facebook VIP GROUP FOR THE BEST NEWS EVER! www.facebook.com/groups/144034436273404

Sign up for the email VIP newsletter for coupons, new product information, and giveaways: http://bit.ly/2fkSLSQ

Follow us on Instagram (@dimples_and_sass) and Facebook (DimplesAndSass) for giveaways, coupon codes, and sneak peeks of new products before they get listed!

☕️ CUSTOM ORDERS: always welcome! Please convo me prior to purchasing the any of the custom listings and we can work together to create exactly what you need. Then, to order, choose from these options:
. mugs: https://www.etsy.com/listing/234976528/create-your-own-custom-16-oz-mug-20-oz
. wine glass: https://www.etsy.com/listing/398485051/custom-wine-glass-create-your-own-wine
. 16oz tumbler: https://www.etsy.com/listing/398489813/custom-16oz-double-walled-tumbler-water
. decals: https://www.etsy.com/listing/449908546/custom-vinyl-decal-create-your-own

☕️ SHIPPING: I ship via USPS Priority Mail out of New Jersey. Items are shipped out during business days and occasionally on Saturdays. Typically, packages arrive between 2 and 4 days, depending on your location. Rush order is available upon request, and while this won't mean your order will be shipped immediately, it will put you at the top of my list of open orders. Message me for more info.

☕️ PACKAGING: Each package comes with a handwritten thank you note and is packaged and ready to give as a gift; just add gift bag! :) Copious amounts of bubble wrap will also be included. Please see Shipping Policies for other information here: https://www.etsy.com/shop/DimplesAndSass/policy

☕️ DIRECT SHIPPING TO GIFT RECIPIENT & HAND-WRITTEN GIFT NOTES: if you'd like your item shipped directly as a gift, I can do that :) Please make sure to mention that this will be sent as a gift in Notes to Seller when checking out and providing me with the correct address within 24 hours of ordering. I can also include an additional hand-written note on decorative note cards for recipients. Please add this listing to your shopping cart with message: https://www.etsy.com/listing/256707500/handwritten-gift-note-card-for-recipient

FYI:
Left handed direction = design facing outward when in the left hand.
Right handed direction = design facing outward when in the right hand.
To upgrade your mug to be the same on both sides, add this listing to your order: https://www.etsy.com/listing/259303196/double-sided-upgrade-for-any-mug

💫 I never use ANY Sharpies (regular or oil-based paint markers) on my mugs as they tend to chip off immediately, even with careful care & washing. My technique took lots of trial and error before finding the correct product. Some wear and tear may be expected as these are hand made. Care instructions will be provided in your order. 💫

And, always remember the rule: handmade = hand wash.

Beth - DimplesAndSass

Contact shop owner

Beth - DimplesAndSass

View all 165 items

Updates

heartcoffeeheart️ NEW PRODUCT ANNOUNCEMENT: new 16oz mug designs will be rolled out in 2017. Please note: all photos in the shop's listings will be replaced as orders come in and listings may still reflect the original mug.
Drink your way through this election with my Bad Hombre & Nasty Woman wine glasses, mugs, or tumblers!
View all 7 updates

About

Coffee always tastes better in a fun mug!

Hi everyone! My name is Beth and I'm the creator behind Dimples & Sass.

I've always had a passion for craft-type projects and really didn't put them to much use until I was planning my wedding. It was also then that I discovered how wonderful Etsy was and developed an addiction for searching for all the fun things I "needed" in my life.

Along with the need to doodle on assorted furniture at my parents' house (my mother still yells at me for this), I also discovered I loved mugs that had significant meaning. On my social media outlets, you'll find an occasional post about my father and how certain things remind me of him - specifically sunflowers and his coffee mugs.

After the wedding & all the planning festivities were over, I felt a void in my life (maybe partly because I was a nights night widow to a husband who works in public safety) and decided to combine my sassy personality with my love for coffee, crafting, funny mugs, doodling, free time, and... Shall I go on? I took the plunge, and with lots of support from my husband, family, & friends, I decided to see what could happened.

I've since expanded to vinyl-based items such as water bottles, wine glasses, decals, and more.

I take tremendous pride in my products and simply enjoy creating items for people, whether they gift my products to themselves or others.

Thank you for taking the time to read about how my story begins. Please reach out if you'd like me to help you design any products.

Shop members

  • Beth

    Owner, Maker

    It all started with a mug! My love for fun writing styles + coffee blossomed into an entire shop of custom gifts for any reason or occasion. From weddings to baby announcements to birthday gifts, I've got it all covered! Shop small & support dreams.

  • John

    Shipping & Receiving

    Professional firefighter by day, bubble wrap virtuoso by night. I enjoy packing and shipping “happy mail” all over the world! Couple that with my constant need for organization and good logistics and I keep the D&S “backroom” running smoothly!

Shop policies

Last updated on December 28, 2018
Thanks for visiting Dimples and Sass!!

A gift for any reason or occasion!

CURRENT PRODUCTION INFORMATION (Updated 12/28/16)
Non-personalized items: approximately 1-2 weeks (+ shipping)
Personalized items and wedding decals: 2-3 weeks (+ shipping)

2019 Holiday Order Cutoffs:
Valentine's Day: Jan 26th
St. Patricks Day: March 1st
Easter: April 1st
Mother's Day: April 26th
Father's Day: June 1st
4th of July: June 18th
Halloween: October 11th
Thanksgiving: November 2nd
Hanukkah: December 1st
Christmas: December 1st

Custom orders are always welcome and if you have a specific request, please message me with any questions.

* Coffee tastes better in a fun mug! *

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
I only accept returns, exchanges, or cancellations (nor does our exchange and refund policy cover buyers remorse) on a case by case basis. Please contact me if you have any problems with your order within 3 days of delivery.

I do not accept cancellations after 24hours.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale

Returns and exchange details:
If your item has an error on my part (spelling, wrong item, incorrect date, etc), I will send you a new item at no cost to you.

If you are dissatisfied with your purchase, please message me with photos of your product. I cannot guarantee a refund, but to be eligible, it must be within 3 days of delivery.

To cancel your order and receive a 100% refund, please do so within 24 hours of ordering.

* No product refunds on custom items after the final proof is approved by Buyer.

RETURNS are permitted on a case by case basis. To be qualified, you need to contact me within 3 days of delivery, have an unused product, and the product may have no personalization. Buyer will pay for shipping. Costs will be refunded after Seller receives products in the way they were shipped out: 100% unused and in one piece. Shipping costs are not refunded.

To ensure your custom order is made in a timely manner, please make sure to check your Etsy inbox regularly for my proofs and messages. Due to the number of custom orders I work on weekly, I will not be able to remind you to respond to my messages. Orders not responded to within 14 days will be canceled and refunded.

MUG FYI:
Left handed direction = design facing outward when in the left hand.
Right handed direction = design facing outward when in the right hand.

If the package is returned to me due to customer error (i.e. customer supplied incorrect address), the customer can either pay for a new shipping label with the correct address or choose to be issued refund (minus shipping costs). Due to the nature of my products, there are no refunds for customized items.

There are no refunds on shipping costs except custom orders that are canceled before creation.
Payment
Items will be created after payment has been received.

Items are created in the order in which they're received. Rush My Order is available for a small fee.

Proofs of custom products will be provided until after payment has been received.
Shipping
Items are shipped from New Jersey via USPS Priority Mail and usually arrive 2-4 days after shipment, depending on where you live. Each package comes with insurance and a tracking number.

If, by some chance, the copious amounts of bubble wrap I use doesn't do its job (or the postal workers played soccer with your box), and you receive a broken item, please report it to me (with photos) within 3 days of delivery. I cannot guarantee a refund or replacement, but to be eligible for one, you need to report any damages within the 3-day time frame.

The package will automatically go to the address listed in the buyer's information. If you need your order to go to a different address, please message me within 48 hours of ordering.

If the package is returned to me due to customer error (i.e. customer supplied incorrect address), the customer can either pay for a new shipping label with the correct address or choose to be issued refund (minus shipping costs). Due to the nature of my products, there are no refunds for customized items. Please see my refund policy for more information.

If the package is returned due to my error, I will reship to the correct address, as soon as possible, at no cost to the customer.

• CUSTOM ORDERS / TIME-SENSITIVE ORDERS: if your item is a custom item, please make sure to regularly check your Etsy inbox for my messages and proofs. The sooner you respond, the sooner I'll get them out to you.

Holiday delays: while I don't guarantee exact delivery dates, I do stand by my shop's prompt turn around time, and my shop is not responsible for delays in USPS.

* Any refunds will be less the cost of shipping. *
Additional policies and FAQs
• MUGS •
Each mug’s hand-drawn design is air cured for at least 24 hours before being heat set. To ensure a long-lasting design, your mug is to be carefully hand washed with cool water and air-dried.

*Do not scrub over the design with a sponge or soak mug.*

Normal wear and tear should be expected, as your mug is hand-painted. Dimples & Sass is not responsible for artwork washing off. Please use extra care when handling your product.

• VINYL •
Remember that handmade = hand wash.

• PROOFS •
Proofs are only provided after purchase. Two proofs are included in custom orders. If you need more than 2, you will be able to purchase the option for additional proofs. You have the option to cancel before the 2nd proof is approved for a full refund. If you decide to cancel your order after the 2nd (or last) proof has been approved, you will only be refunded shipping costs.
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