Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to give me), such as your name, email address, postal address, payment information, and details of the product you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
When you have provided your affirmative consent, which you may revoke at any time.
If necessary to comply with a legal obligation or court order.
As necessary for my legitimate interests, such as providing and improving my services.
Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, such as:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Printful (Production Partner): I use Printful to help produce and ship orders. I will share your personal information with Printful only to the extent necessary to fulfill your order.
Service providers: I may share information with shipping and delivery companies, but only as needed to deliver your order.
Legal compliance: I may collect, use, retain, and share your information if I believe in good faith that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activity; or (d) protect the rights, property, and safety of my customers or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also be required to retain this information to comply with legal and regulatory obligations.
Your Rights
You may have rights to access, change, restrict, or delete the personal information I hold about you. Except where I am required by law to keep certain data, I will delete your personal information upon request.
How to Contact Me
For purposes of EU data protection law, I, Sophie Hagy, am the data controller of your personal information.
If you have any questions or concerns, you may contact me at: SophieCHagy@gmail.com.
