Announcement
Divina Denuevo - handmade leather bags & accessories all backed by a lifetime guarantee.
★★★ IMPORTANT INFORMATION ABOUT SHIPPING TIMES ★★★
►Please be sure to check the "Shipping & Policies" tab in each listing for processing and shipping times. Note that Processing Time + Shipping Time = how long it will take for you to receive your order from the moment you place it. We strive to be faster, but we aren't willing to sacrifice quality for speed, so we appreciate your patience!
► If you need it sooner you can choose to upgrade to "RUSH" order during checkout - we have a surcharge for rush orders, 20% of the cost of the order.
★★★★★We try to respond to all message within 1 BUSINESS DAY★★★★
While the internet is available 24/7, we, unfortunately, are not!
We spend most of our time in the studio making your orders, so please understand that we can't always answer messages immediately. We try to answer all messages within 1 BUSINESS DAY (Mon-Friday) and we are on Pacific Standard Time.
We sincerely appreciate you taking the time to read the FAQ before sending us a message with a question that is already answered. Time in front of the computer takes time away from the work bench, and we are eager to get your order to you as soon as possible!
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★★★ Need a gift in a hurry? Check out our "IN STOCK & READY TO SHIP" section here: https://www.etsy.com/shop/DivinaDenuevo?section_id=14557675 ★★★
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★★★ Questions, Comments and Custom Projects please convo or email info(at)divina-denuevo.com ★★★
Follow us on instagram @divinadenuevo
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OUR OTHER ETSY SHOPS
We have a shop for surplus hardware and leather, keywayhardware.etsy.com
We have a shop for our laser engraved gifts, hartgiftco.etsy.com
We have a shop for our wax seal jewelry, piecesofii.etsy.com
We have a shop for our graphic apparel, generalrepublic.etsy.com
Featured items
Items
All Items
Reviews
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Steve on Apr 10, 2024
5 out of 5 starsThis is a really nice leather belt. Well made, looks stunning.
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Remmington on Apr 3, 2024
5 out of 5 starsSimple and well-built leather belt. The belt is soft and flexible, not stiff like many store belts.
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mberry828 on Dec 28, 2023
5 out of 5 starsGreat item. Seller answered questions very quickly.
Victoria and Dave from responded on Jan 4, 2024
Thanks so much for the review, so glad you love it!
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chasebrandon09 on Mar 15, 2024
5 out of 5 starsItem was made well and the quality is really nice. Also was very helpful in figuring out the exact coordinates that I wanted to put
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Mark on Mar 4, 2024
5 out of 5 starsThe time quality is as described in the description. Very nice belt.
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Sean on Feb 20, 2024
5 out of 5 starsThis is the second belt I've purchased from this seller, and they are awesome! I still have another one I purchased from them that regularly wear that I purchased almost 5 years ago that is still in perfect condition.
Victoria and Dave from responded on Feb 23, 2024
thanks so much for the review Sean and for the continued support! I'm thrilled that your belt is still going strong!
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Mark on Feb 10, 2024
5 out of 5 starsSolid quality protection for wet shavers that want to travel with a brush. The leather is nicely finished. The look is old shool and by old, I mean like middle ages old. Just right for a hobby like wet shaving.
Victoria and Dave from responded on Feb 23, 2024
thanks so much for the review Mark!
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Amber on Feb 7, 2024
5 out of 5 starsThis wallet came out beautiful and unique just like everything they make! Love this shop!
Victoria and Dave from responded on Feb 11, 2024
thanks so much for your continued support Amber! it was a pleasure to make another unique piece for you!
About DivinaDenuevo
As with many adventures, the birth of Divina Denuevo began with a skeleton key…
Shop members
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Victoria
Owner, Maker, Designer
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Dave
Owner, Designer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How long does it take for you to make & ship? ★PRODUCTION TIMES★
Unless otherwise stated, all our work is "MADE TO ORDER", so at most we request you allow up to 10 BUSINESS DAYS for your bag or accessory to be created. Keep in mind we're making everything ourselves from start to finish, and we don't cut corners! We want you to love your purchase, and we want it to last you a lifetime.
Some items we can make faster (it's a lot quicker to make a luggage tag than a briefcase!) so their production time is shorter. Production times are always noted in the listing.
For "IN STOCK" orders, we aim to ship within ONE BUSINESS DAY of receiving clear payment.
Once it's been made, it still needs time to get to you! Shipping times vary and are listed in the "Shipping & Policies" tab of each listing.
CANADIAN BUYERS - READ THIS!!!! ★SHIPPING INFO★
We're lucky we live at the border between Canada and the USA, so we can take advantage of USPS's more reasonable postage rates and save YOU money.
What this means is that our standard shipping method for Canadian orders is USPS First Class Mail International. This keeps the costs down BUT the trade off is that shipping times can take up to 2 weeks. We know it sucks, but Canada Post charges $15 to ship something within our own province where USPS charges $6. You won't be charged customs fees.
If you would like to pay the more expensive Canada Post rates for us to ship via Xpresspost (1-7 days within Canada) we can, just let us know and we'll get you a quote. In some listings we offer the ability to upgrade to this during checkout.
USA BUYERS - READ THIS!!! ★SHIPPING INFO★
USA orders ship out of Blaine, WA via USPS first class mail (2-10 days).
We drive over the border once a week and ship from the states so that you get your order faster and can take advantage of the USPS rates which are far more reasonable than Canada Post.
We offer the ability to upgrade to USPS Priority 1-3 Days during checkout- if you're on a tight deadline we highly recommend upgrading to USPS Priority.
INTERNATIONAL BUYERS - READ THIS!!! ★SHIPPING INFO★
All international orders ship via USPS First Class Mail International, or APC PARCEL (depending on the weight).
Packages come with tracking but it's up to the recipient's country's mail system to decide whether they will use those tracking numbers. This means that once it leaves the USA, unless your country has partnered with USPS for tracking, you won't see further updates until it arrives at your door.
Shipping times vary greatly depending on the country and as a rule of thumb we recommend allowing up to 2 MONTHS for shipping (JUST IN CASE!)
ALSO NOTE: We can't control whether or not your country chooses to levy duty on your purchase. As the buyer this is something you are responsible for and every country is different.
FREE PERSONALIZATION - ★Instructions that MUST be followed (no exceptions!)★
We offer free monogramming for some items - the item listing will say if it's available. Note that it's limited to 3 letters only, the letters are all the same size and only upper case is available. To take advantage of the free monogramming please indicate in the "Notes to Seller" section DURING CHECKOUT:
1. The three letters you would like
2. Where you’d like the monogram to appear (for example “lower right corner of flap” or “on strap closure”)
If you do not include a placement for the monogram we will place it where it makes the most sense to us.
* note that personalized orders are final sale and not eligible for returns.
* note that items that are "IN STOCK AND READY TO SHIP" are not eligible for free monogramming
What if it breaks in a day/week/month/year/decade? ★LIFETIME GUARANTEE★
We stand behind our work and are proud to offer a lifetime warranty covering all craftsmanship (sewing and riveting) and hardware (buckles, D rings, zippers, snaps, and other parts) we use in the construction of our products . If at anytime during the life of your Divina Denuevo product you have problems in these areas, contact us to return the product (we'll cover shipping costs) and it will be repaired free of charge.
This warranty applies to product hardware and and construction under responsible use.
What if I don't like it? ★★ Returns & Refunds ★★
We sincerely appreciate your business and want you to be satisfied with your purchase. Please let us know if there is something that we can do to remedy a concern that you have with one of our items. We stand behind our products 100% and offer an unconditional return within 7 days of receipt*.
* Items must be unused and undamaged, in their original packaging (gift box, where applicable, and product tags, guarantee cards, etc). Custom orders are excluded - all custom orders are final sale. Shipping cost and any rush order fees (where applicable) will not be refunded. Buyer is responsible for return shipping
🎁🎄🎁HOLIDAY ORDER DEADLINES🎁🎄🎁
Our processing times vary, smaller items we can make relatively quickly - so please be sure to check the listing. Remember - Processing time + Shipping time = when it will arrive to you.
The following are a guideline for our LONGEST processing times (the ones with a 10 business days lead time).
🎁CANADA
►Ships via USPS First Class Mail Service: ON OR BEFORE NOV 12
►Express Shipping Upgrade (Ships via Canada Post Regular or Expedited Parcel with Tracking): ON OR BEFORE DEC 3
🎁USA
►Standard First Class Mail service with Tracking: ON OR BEFORE NOV 30
►Express Shipping Upgrade (Ships via USPS Priority Mail with Tracking): ON OR BEFORE DEC 6
🎁OUTSIDE NORTH AMERICA
►Ships via USPS First Class Mail or Canada Post Airmail: ON/BEFORE NOV 12
Can you make _____? ★Custom Orders★
We accept requests for custom work from January 15-September 30. Please send us a message with a clear idea of what you're looking for. Ideally you have measurements in mind, a shape/style/sketch and features (do you need pockets, buckles, snaps, etc?).
Custom orders are not eligible for refunds or returns.
Will my order look exactly like the one in the picture? ★BUYING HANDMADE★
All of our items are handmade and pieces may vary slightly from the photos in the listing. They won't be identical and there may be differences in hardware/construction as we are constantly improving upon our designs. Particularly with leather bags, each piece of leather has its own unique grain and texture, so will be unique and one-of-a-kind.
Be aware that we intentionally embrace and preserve the perfect imperfections found in leather. The brand marks, scars, textures and idiosyncrasies of the material emphasize how unique each and every piece is: no two are ever the same. Over time, your leather will develop a beautiful patina reflective of the life it has had with you and the adventures you have shared.