Story Behind DO3Dimension
Do3Dimension is taking a short break
Reviews
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Seneca on Feb 19, 2022
5 out of 5 starsSuch a sweet seller with an amazing product! Shipped quickly & packaged very well. Loved the box, freebies, and card. This was the perfect gift & i love this shop!!☺️
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Gabz on Dec 12, 2021
5 out of 5 starsLovely design and beautifully printed! The seller was super nice and attentive, and even included some cute freebies! I hope I can buy from them again in the future!
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Carnage on Sep 19, 2021
4 out of 5 starsThe item received was better than I could have hoped; they included some extra items, which was incredibly kind of them as well. I would, definitely, recommend them.
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Carnage on Sep 19, 2021
5 out of 5 starsThe item received was better than I could have hoped; they included some extra items, which was incredibly kind of them as well. I would, definitely, recommend them.
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Khadijah on Jun 3, 2021
5 out of 5 starsThe customized Puu keycap was a gift for my boyfriend and it was perfect! It looked exactly like the character! In the future I would definitely order from this shop again.
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Rachel on Jun 2, 2021
5 out of 5 starsGood quality. Bigger than expected though but that is okay. Thank you
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Lam on May 29, 2021
5 out of 5 starsBest quality with fast delivery! The seller is very responsive to request. 10/10 would buy again
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Joshua on May 17, 2021
5 out of 5 starsI am so glad the keycap came out beautifully! The paint job is perfect and it has great balance. Keep in mind some force is needed to get it on, don't be afraid to push it down!
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Vivian on Apr 15, 2021
5 out of 5 starsReceived the Pokeball keycap! The loveball holding Pikachu inside. Love it so much 😃 The keycap is beautifully designed and executed, not to mention all the care they put into the packaging as well. If look closely, you can see great attention and care have been put in designing, coloring, and post-processing steps for the keycap, while the packaging is "a topping to a cake" Well done! :))
About Do3Dimension
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We're working on our artisan keycap case - cherry blossom pattern! -
Our family members before we attached them to the pokeballs -
One of our recent commissions - Camera keycap for mechanical keyboards. -
Boba tea keycap and keychain -
Wallstreebets squad
Shop about video description
Shop members
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Musa Anh Do
Owner, Customer Service, Designer
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Khoa Duy Do
Owner, Designer, Maker
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
Can I return or exchange?
Sorry, we don't accept returns or exchanges, due to the nature of the items being made to order. Please check each item’s description carefully. We cannot refund in case of change of mind or incompatible switch.
If the product is damaged upon arrival due to mishandling of the shipping carrier during transit, please send a photo of the damaged item and packages within 1 day after you receive the package. We'll send you a replacement.
Can I request a personalized or custom item?
Yes, absolutely. Please message us to discuss.
How long does it take to make my order?
We strive to work as quickly as possible. All products are made to order. This means that once we receive your order, we will start working on it. The total time might be up to 1-2 weeks for us to print, assemble, and pack your order before sending it to the shipping carrier. We usually try to get it done less 1 week time.
What should I do when my package is lost/stolen/delayed?
We do not control the mail or know what happens once an item is shipped. We're only responsible for the package until the tracking states “Delivered” or “Notice Left”. If the tracking says that the package was delivered and the buyer states that it was not received, we cannot issue refund or replacement
Here are 3 things you should do:
1. Track your package
2. Ask if your neighbors saw it or held onto it for you
3. Contact the shipping carrier (we mostly use USPS) to report your missing item.
After doing all these 3 above and none works:
4. Contact us. Although we cannot issue refund or replacement, we will offer a discount so you can buy the replacement.
Additional Policies
We cannot issue refunds or replacement for:
1. Items broken due to buyers' mishandling
2. Items which do not meet buyers' expectation for item details covered in the description (size, color, material, etc.),
Please make sure to double-check your order's description before you purchase. If you have questions regarding our product, message us.
Gift wrapping and packaging
We do not offer gift wrapping but if you mark your order as gift, we will include a heart-shaped box (only available for keycaps). To save paper, we do not include packing slips with orders. However, we will include one per your request.