Announcement We are working on HOLIDAY ORDERS: Shipping services have been delayed more often than before and are unpredictable. We can guarantee to ship before mid-December. Express services are available with additional fees.
We are working on HOLIDAY ORDERS: Shipping services have been delayed more often than before and are unpredictable. We can guarantee to ship before mid-December. Express services are available with additional fees.
Terry on Nov 2, 20205 out of 5 stars
Masako is the absolute best! Beautiful painting and excellent communication as well. Highly recommend!
Sasha on Oct 28, 20205 out of 5 stars
Masako was an absolute joy to work with. She provided quick responses, a draft of the painting for my approval within 3 days, and 5 days later the painting was at my door, perfectly packaged and beautifully matted. The painting is STUNNING, a true piece of art. Can't recommend enough!
Elizabeth on Sep 22, 20205 out of 5 stars
I absolutely love my cat's portrait! Masako was lovely to work with, and our painting arrived quickly. Couldn't recommend more highly.
Monique on Aug 26, 20205 out of 5 stars
Thank you again for an other beautiful painting you always go out of your way. Thank you for always being there your painting bring such joy, love and happiness to all!! I will be in touch 🙂
Annette on May 2, 20205 out of 5 stars
The painting captured Holiday perfectly. I really appreciate Masako periodically sending progress updates and checking in. This is the second piece In ordered, and will continue to purchase from this shop.
Teresa A Mabry on Dec 16, 20195 out of 5 stars
These are the paintings of my son’s cats that Masako painted for a birthday gift. The third series of personalized paintings she has done for me. He absolutely loved them. Excellent work again, Masako!
Delightful, Colorful, and Personal - custom pet portraits
"Dog Color" is a custom pet portrait service, started by Jason and Masako Roberts in 2011. We currently live in NJ. Originally Masako painted our own pet portraits for pleasure. The paintings of our pets really make us smile when we look at the paintings. We are artists and pet lovers.
Accepted payment methods
Returns and exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Digital downloads
- Items on sale
Returns and exchange details
If you do not satisfied the painting you have received, we will accept return within 7 days from the delivered day. Return shipping is on customers' expenses unless the seller's negligent causes the issue.
If you wold like to upgrade shipping method such as express mail or UPS overnight, we gladly do with the customers' expenses.
We SHIP INTERNATIOANLLY. Please inqury the shipping cost for other countries.
Additional policies and FAQs
We can ship directly to your gift recipients' addresses.
I have copyright to use all images and photos of our paintings. The original photo images of your pets may be used on Dog Color's website, Facebook, and some other promotions and marketing purposes. If you have any concern, please let me know. I do not release or share your personal information outside party without the clients' permission.