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Reviews
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Dale on Apr 23, 2022
5 out of 5 starsI was giving this as a gift and did not have a photo of the recipients dog. Masako was very accommodating and sent me a beautiful pdf file that I could print out and give. Thank you for your help with making this easy to do. Can’t wait to see the finished product
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Rachel on Feb 21, 2022
5 out of 5 starsWe ordered this cat portrait as a surprise for my partner’s grandma’s 87th birthday! She has a hard time taking photos of her beloved cat and she was thrilled!! Masako’s work is detailed and beautiful and the portrait was done and shipped very quickly. Beautiful work! Thank you so much!
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STEPHANIE on Jan 17, 2022
5 out of 5 starsAbsolutely amazing! I am completely blown away of how Masako captured our beloved Squall. She messaged us throughout the entire process and sent us the latest updates. She worked with us on small corrections and delivered a beautiful final product. Thank you so so much!
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Kim on Nov 21, 2021
5 out of 5 starsThis is our 4th painting we have purchased. The painting of our fur baby exceeded all expectations.
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Terry on Nov 2, 2020
5 out of 5 starsMasako is the absolute best! Beautiful painting and excellent communication as well. Highly recommend!
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Sasha on Oct 28, 2020
5 out of 5 starsMasako was an absolute joy to work with. She provided quick responses, a draft of the painting for my approval within 3 days, and 5 days later the painting was at my door, perfectly packaged and beautifully matted. The painting is STUNNING, a true piece of art. Can't recommend enough!
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Elizabeth on Sep 22, 2020
5 out of 5 starsI absolutely love my cat's portrait! Masako was lovely to work with, and our painting arrived quickly. Couldn't recommend more highly.
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Monique on Aug 26, 2020
5 out of 5 starsThank you again for an other beautiful painting you always go out of your way. Thank you for always being there your painting bring such joy, love and happiness to all!! I will be in touch 🙂 Monique
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Ceil on Aug 13, 2020
4 out of 5 starsLove my little painting so much! Perfectly captured my little guy's likeness.
About DogColor
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Studio desk -
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Studio with interns (?) -
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Included in 1000 DOG PORTRAITS book By Robynne Raye, Rockpub.com -
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An artist on call at the Dog party in NYC -
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Delightful, Colorful, and Personal - custom pet portraits
"Dog Color" is a custom pet portrait service, started by Jason and Masako Roberts in 2011. We currently live in NJ. Originally Masako painted our own pet portraits for pleasure. The paintings of our pets really make us smile when we look at the paintings. We are artists and pet lovers.
Shop members
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Jason Roberts
Owner
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Masako Roberts
Maker, Shipper
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Digital downloads
- Items on sale
Returns and exchange details
If you do not satisfied the painting you have received, we will accept return within 7 days from the delivered day. Return shipping is on customers' expenses unless the seller's negligent causes the issue.
Payment
Shipping
If you wold like to upgrade shipping method such as express mail or UPS overnight, we gladly do with the customers' expenses.
We SHIP INTERNATIOANLLY. Please inqury the shipping cost for other countries.
Additional policies and FAQs
We can ship directly to your gift recipients' addresses.
I have copyright to use all images and photos of our paintings. The original photo images of your pets may be used on Dog Color's website, Facebook, and some other promotions and marketing purposes. If you have any concern, please let me know. I do not release or share your personal information outside party without the clients' permission.