DoverCreativeShop

● 𝐓𝐨 𝐚𝐜𝐜𝐞𝐬𝐬 𝐲𝐨𝐮𝐫 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐟𝐢𝐥𝐞𝐬 𝐟𝐫𝐨𝐦 𝐲𝐨𝐮𝐫 𝐚𝐜𝐜𝐨𝐮𝐧𝐭:
From a 𝐖𝐄𝐁 𝐁𝐑𝐎𝐖𝐒𝐄𝐑 (not the Etsy app), sign in to 𝐄𝐭𝐬𝐲.𝐜𝐨𝐦 and go to 𝐘𝐨𝐮𝐫 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 (small round avatar at top right). Go to 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞𝐬 𝐚𝐧𝐝 𝐑𝐞𝐯𝐢𝐞𝐰𝐬.
Next to the order (or by scrolling down), select Download Files.

➤ If on an iPhone, once you locate your order, click the tiny grey arrow on the right side of the order, then scroll down to "download files".

● If you checked out as a 𝐠𝐮𝐞𝐬𝐭, you'll find a link to download your purchase in the receipt email that was sent to you after purchase. This email may have been filtered into your email spam / junk inbox, or Social and Promotions tabs through Gmail.

1. These designs are made by @DoverCreativeShop. They can only be used for personal use or selling physical products when purchased. They cannot be resold as digitals, shared with others in digital form, or given to someone else in digital form. They are not permitted to be uploaded to any third-party website, including but not limited to AliExpress, Printful, Creative Studio and Creating platforms, and any platform where you upload artwork to be printed.

2. These designs cannot be sold on Amazon, Ebay or large retail sites in a digital or physical form.

Mockups used to display the design are not included in your purchase. To differentiate Dover Creative shop from yours, please create your own personalized mockups.

If you paid via Apple Pay or logged in through an Apple ID and cannot locate your order, or did not receive the emailed Etsy receipt, please read below.
When signing into Etsy through the app, you may have chosen the option "Hide My Email", which creates a unique, random email address to use with apps, websites, etc, to keep your personal email private.

In turn, you will not receive the Etsy email receipt with the link to download your files. Instead, it was sent to the randomly created email address.

If you cannot locate your order by logging into your Etsy account through a web browser (Etsy.com - not the app), please reach out to me through Etsy messaging. Etsy support could also help you locate your order.