What is a DppyStore?
DppyStore is taking a short break
Reviews
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Monika on Jun 30, 2026
5 out of 5 starsunique pillow, the fabric is extraordinary - thick and soft. Perfect handcraft. More then I expected. I'd love to get another one.
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Judy on May 23, 2026
5 out of 5 starsThe chair cushions are wonderful! They allow a good three inches of padding which is important for my spine. The color is as described and works beautifully in my home. They’re well made and I’m so pleased!
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Erica on May 20, 2026
5 out of 5 starsThese are so beautiful and soft! I had been eyeing these for a while and am so glad I purchased. They’re extremely comfortable and exactly as I hoped!
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Alana on May 19, 2026
5 out of 5 starsWe love our new chair cushions! They’ve completely changed our antique (hard) wooden chairs into inviting seats!
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Susan on May 17, 2026
5 out of 5 starsThe cushions are so much more glorious and festive than i could have imagined!!!!
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Amanda on May 14, 2026
5 out of 5 starsThe cushions I bought were perfect - looked just like the pictures!!
About DppyStore
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Shop members
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Dmytro
Owner, Maker, Dispatcher
Hello everybody! My name is Dmytro, and I am the Creator of the DppyShop.
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Ksenia
Maker, Assistant
My beloved wife and my best assistant.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Exchange policy
Every buyer has the right to exchange, return goods, exceptions:
-Personalized goods.
How goods are exchanged:
You need to write to the seller with this desire, then an address will be sent to which you need to send the item(s). The return shipment is at the buyer's expense. After the seller receives the item(s), the item(s) is inspected. After that, the goods for which the buyer has made an exchange are sent. Shipping to the buyer is also at the buyer's expense.
Return policy
How goods are return:
You need to write to the seller about your desire to return the item within 14 days from the date of receipt (the day the tracking is updated with the "delivered" status) via the Etsy website or to the working mailing address (dppyshop@gmail.com), after which the address to which the item(s) must be sent will be sent. The return shipment is at the buyer's expense. After the seller receives the item(s) the funds are sent to the buyer.
Please note that shipping costs are not refundable.
Also, it is worth noting that there may be cases where the shipping cost is more than you actually paid.
Cancellation policy
Cancellations with full refund (except payment system taxes) are only accepted within the first 24 hours of ordering. This is due to the fact that the goods are sewn after the order, respectively ordered material and money is spent on it. As practice shows, due to the great variety of fabrics and sizes of goods, in 80% of cases already made, and after - cancelled orders are not sold.
Also, note that the fee payment systems in the case of cancellation - is not refundable.
If the customer wishes to cancel the order, but the time after the order has exceeded 24 hours, but not more than 5 days, a refund of 70% of the order amount is possible.
What if you forget to pick up a package and it is returned to the seller?(1/2)
In case the package was sent back to the seller because you did not pick up your package, you should write to the seller with your further wishes:
1. If you want to receive your item, then you will need to wait until the item is returned to the seller, and then pay for it to be re-delivered.
2. If you do not want to receive the goods, but want a refund, then after the tracking number is updated in Ukraine, the seller will return you the funds minus the round-trip shipping cost.
Also, it is worth noting that there may be cases where the shipping cost is more than you actually paid. This is due to the fact that the price for delivery is initially minimal, and depending on the size of the product, the price changes.
What if you forget to pick up a package and it is returned to the seller?(2/2)
This is factored into the pricing for higher volume items. In such a case, if requested by the buyer, the seller can provide a photo showing the weight of the parcel and the rate of the postal operator.
Will my product be exactly the same color as my device screen shows me?
Perhaps the color will be slightly different, because you should understand that different displays of devices display color differently. For this reason, the seller is not responsible if the color does not match your expectations.
You can write me if you have any doubts or questions about the color, and I will try to help you as much as I can.
About the availability of fabrics
Most of the orders we sew not directly after receiving the order from the customer.All fabrics for orders,we also purchase as necessary, in this regard,there are situations when the fabric may run out of fabric supplier without our knowledge, in this regard, sometimes it happens that we write to the buyer about it,so that he chose another fabric.We try to exclude such situations and periodically conduct availability checks.But if the situation occurs,we work carefully with the customer to find a suitable fabric.In the event that the customer does not respond to messages through all the methods available to us(via chat,email), we reserve the right to replace the fabric with one that the seller feels will be similar from the available fabrics
Why is my cushion slightly smaller or larger than ordered?
There may be a couple of reasons for a slight difference in size:
1. Compression during shipping
Cushions are soft items and may become slightly compressed during transit. This is not a defect. After unpacking and some time of use, the cushion naturally regains its shape and size.
2. Handmade nature of the product
All cushions are handmade. Due to the soft structure and the handmade process, slight size variations may occur. Measurements can vary by up to 1 inch, usually less. We always do our best to minimize these variations and keep sizes as consistent as possible.
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