DunningQualityCo

Privacy Policy

Dunning Quality Solutions respects your privacy and is committed to protecting the personal information provided in connection with purchases, messages, and customer-support requests.

Information I receive

To fulfill an Etsy order, Etsy may provide me with limited information such as your name, email address, order details, and any information you voluntarily provide through Etsy Messages. I do not receive or store your complete payment-card information; Etsy processes payments under its own privacy practices.

Why I use your information

I use buyer information only when reasonably necessary to:

Fulfill and support your digital-product purchase
Respond to questions or resolve download and file-access issues
Maintain records required for tax, accounting, security, or legal purposes
Protect my rights, prevent fraud, and comply with Etsy’s policies
Provide marketing communications only when the buyer has given the required consent

Information sharing

I do not sell or rent buyer information. Information may be shared only when necessary:

With Etsy to provide and support the transaction
With service providers used for legitimate business operations, subject to appropriate confidentiality and security obligations
When required by law, court order, or governmental request
To protect the rights, safety, and security of buyers, my business, Etsy, or others
As part of a business transfer, merger, or sale, where legally permitted

Data retention

I retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and tax records, resolve disputes, and meet legal obligations. Information that is no longer needed will be securely deleted or otherwise disposed of when reasonably possible.

Your rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restrictions on the use of your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.

For information held directly by Etsy, including account or payment information, please contact Etsy or review Etsy’s Privacy Policy. For information held by Dunning Quality Solutions, contact me using the information below.

Contact

Dunning Quality Solutions
Email: dunningqualitysolutions@gmail.com

This policy may be updated when business practices or legal requirements change. The current version will be displayed in the Etsy shop policies.