ECTOPPERS

Edible Fondant Cake & Cupcake Toppers

Pleasanton, California · 1673 Sales

ECTOPPERS

Edible Fondant Cake & Cupcake Toppers

Pleasanton, California 1673 Sales On Etsy since 2013

3 out of 5 stars
(342)

ECTOPPERS is taking a short break

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Note from shop owner Dear customers...
EC Toppers owner had an accident and is hospitalized since last week will be receiving orders back until November that we open with her back, orders placed will be taken care of by our daughter as fast as possible..

Thanks for your understanding Ellie is having complications and isnt able to take more orders.

We are so sorry for the late notice

We do Apologize for the inconvenience it may cause,
Jason

Note from shop owner

Last updated on Oct 18, 2017

Dear customers...
EC Toppers owner had an accident and is hospitalized since last week will be receiving orders back until November that we open with her back, orders placed will be taken care of by our daughter as fast as possible..

Thanks for your understanding Ellie is having complications and isnt able to take more orders.

We are so sorry for the late notice

We do Apologize for the inconvenience it may cause,
Jason

EC TOPPERS

Contact shop owner

EC TOPPERS

Reviews

Average item review
3 out of 5 stars
(342)
tarratamura

tarratamura on Dec 15, 2017

2 out of 5 stars

Product didn’t look like picture, it was shipped late and the packaging poor. Three arrived broken and they were not fully dried.

lornaadu

lornaadu on Oct 26, 2017

1 out of 5 stars

I placed my order almost a month in advance . Order cancelled only a few days before it was suppose to ship therefore I had no time to order anything else from anywhere else . Therefore I will not have a topper or any decor for that matter for my daughters first birthday cake for her party Saturday . Sorry but will never order from this vendor again.

View all 342 reviews

About

Started Baking and decorating for the Family

I have been invited to sell to other markets and share with my products, so far It is starting to be a really amazing, fun and wonderful path, you have no idea how I love to bake and decorate cupcakes, cakes with very unique designs, that only you will have on your special event and I WILL LOVE TO CREATE FOR YOURS..

Shop members

  • Ellie

    Owner, Maker, Designer

    Hello, my name is Ellie, I have started baking 19 years ago, and decorating cupcakes, cakes for the family events, one thing took me to another and here we are, ready for customize for your special event...

Shop policies

Last updated on June 1, 2016
❤ ❤ Welcome to my shop ..FONDANT MADE TO ORDER CAKE AND CUPCAKE TOPPERSs ❤ ❤
* ❤ * ❤ IT'S NEVER TOO EARLY TO BOOK YOUR DATE * ❤ * ❤

Feel welcome to message me with any question I will love to customize your order....

All pieces are made to order, we ship yours according to your REQUESTING TO RECEIVE DATE so you receive them fresh for your event, please consider not to request receiving on the event day

FAQ

When should I place my order??
I do recommend ordering 3-4 weeks previews to your event, however please convo me before placing your order to check on turn times, sometimes I'm able to produce your order in short notice

What are actual Turn times?
My shop announcement is the first line it will let you know what orders on turn are taking place ..and when is the soonest we can ship your order out under regular schedule

What is a RUSH ORDER?
We do understand sometimes customers have a last minute plan and not able to have a plan of 2-3 weeks , we like to help this customers by offering the last minute, or RUSH ORDER SERVICE.... there's a small fee but sometimes we are able to ship your order out so you receive in less time that going under regular schedule... please contact me previews any purchase so we can double check if it will be possible...

How to Order if I want specific colors, numbers, names?
After you submit your order please make sure to include on notes to seller the colors of your prefferences, name, age, or shapes, if you have something in mind, please provide all information pictures, colors so we can work on the same page....

How can I order some specific Items that is not listed?
Message me prior any purchase, try to be specific on what sizes, colors, shapes you have on mind, and what are you plans on using them so we can give you some tips and keep on mind in a way that the items will fit and be apropiated for your requirements... pictures definitely will help

How can I order a Specific Custom Order?
Please message me with all your questions, request, and what do you have on mind, ideas can pop from both of us, and working together I can create a customized listing with the specifications of your particular order, once this listing is done please submit your order to schedule.

How Should I storage the toppers once received?
Please keep them on dark place, air tight container, in a way that they avoid, dust, sun, heat, just do not refrigerate them, condensation might happen and they will soft a little might loose or bleed color..

Are the Toppers completely edible??
YES, all of my ingredients are edibles, high quality, pet free, smoke free

How Long do the toppers last?
They last up to a year, but I do recommend 3 - 6 months, fondant hards and it might cause some minor teeth fracture if the pieces are too hard and old..

When is the best time to place the toppers on the cupcakes?
I do recommend 20 minutes before you display the cupcakes, but it will definetelly depends on the weather conditions, and if your event or candy/dessert table is outside ... just try to avoid heat or direct sun light

When should I REQUEST to receive my toppers when submitting my purchase?
We do recommend to order asap to guarantee your order get IN, and REQUESTING date previews to your event, not too close to your event, please give or take 1-2 days consider possible USPS delays due to weather, contingency etc....

My child have some food allergies what are the main ingredients?
[Ingredients]Fondant (Sugar, Glucose syrup, Water, Hydrogenated vegetable fat, Tragacanth, Sunflower oil, Glycerol, Citric acid, Vanilla flavor) Gum Paste (Sugar, Corn syrup, Water, Carboxy methyl Cellulose Gum, Gum Tragacanth, Gum Arabic, Tartaric Acid, Artificial Vanilla Flavor, Potassium Sorbate, Titanium Dioxide/Color) Food Colors, Water, Cornstarch, Tylose *AllergensL Fondant may contain Hazelnuts, Almonds Soya and Egg. [Ingredients]Fondant (Sugar, Glucose syrup, Water, Hydrogenated vegetable fat, Tragacanth, Sunflower oil, Glycerol, Citric acid, Vanilla flavor) Gum Paste (Sugar, Corn syrup, Water, Carboxy methyl Cellulose Gum, Gum Tragacanth, Gum Arabic, Tartaric Acid, Artificial Vanilla Flavor, Potassium Sorbate, Titanium Dioxide/Color) Food Colors, Water, Cornstarch, Tylose *AllergensL Fondant may contain Hazelnuts, Almonds Soya and Egg.

Can I share my pictures so other customers review my ideas with your toppers?

Sure please find us on Facebook, fan page and share your creations + my toppers, customers love to have new ideas for their events
https://www.facebook.com/pages/EC-Toppers/693242584023554

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Sorry but We are Not able to refund due to the nature of the product, refusing orders will not help , just try to convo me if your order doesn't arrive get loss, damaged, delayed and I can help you to file a claim with usps if is necessary..

Please make sure to have all your information up to date on Etsy, we only ship to registered address on your profile..

Cancelations may apply on orders that are submitted on very short notice, and we are not able to fulfill on regular basic schedule and shipping services...

If you need a rush order (less than 7 days) please message me prior your purchase and we will find a way to help, some extra FEES may apply
Payment
We are currently accepting Paypal & Credit Cards
Shipping
TURN TIMES / REQUESTING TO RECEIVE DATES

All of my Fondant Toppers orders are freshly made and shipped according to your requested date and turn times, please keep on mind that some customers like to receive with plenty of time in advanced, and other custmers like to receive just short time previews event, to avoid any misunderstanding please check on my shop announcement for turn times, if your requested date is still open please feel confident to submit your order and include on message to seller the REQUESTED date ... GIVE or TAKE 2 days for any possible delay from usps due to weather, contingency, etc...

If we do receive orders on booked dates I will try to accommodate your order IN according to available turn times, however if we are unable to we might contact you to advise of the dates we can ship, otherwise we will just cancel your orders... plese read shop anouncements always prior your purchase to avoid dissapoinments

if ou have a RUSH ORDER or last minute event turn times may vary and we may be able to ship before with an extra fee, on this case please convo me prior your purchase for details and a special listing, please mention your requested date as rush order if this is your case on message to seller after submitting your order

Turn times are always as a note visibles to my customers on Shop Anouncements please check before placing your order to avoid dissapointments

I only use usps as priority mail, delivery times vary from state to state it can take from 1 day - 3 days max ( only to perishable items)

Once the order is shipped out, I will upgrade information on etsy, with tracking number and carrier, so you keep an eye on the current location of your order.

For non perishable items we do pack according to your requested / expected to be received date, used service is First class, parcel, and most of the times takes 5-7 days to delivery, please add your requested date on message to seller

* Note, some of my no-perishable items are going on priority mail 2-3 days to deliver, please note this once you submit your order and please do not forget to mention your requested date

If on your state/location you are expecting hot weather and your order is about to be delivered, please ask someone to pick up, so the order don't sit outside exposing to the hight temperatures

PACKAGING

All items goes out perfectly packed, each piece is individually wraped, and buble wrap paper, high quality box, and labeled as fragile all over so carrier take good care of your order, also insurance is included ...

Once you receive your order, please unwrap each of the items very careful, one by one and keept them out of danger places that it might expose them to fall down, or get hot, or freeze them ... instructions are included , please read


DAMAGED ORDER

Items are packaged very carefully for shipping, pictures are taking during the process, in the event that your items arrives sometimes carrier is not very gentle with the boxes ,and you might receive with minor damages

Sometimes just a single drop of water will fix the order up again, please contact me if this happen, if we are still on time I might be able to send you replacements, please provide always pictures of the order received...

If your order is out of being fixed I can share with you information to fill a claim with usps , they ask specific information that only you might provide to them however I'm always here to help

We only ship to adresss provided and registered on etsy, if your address will be different please just confirm previews your purchase, in any case or circunstances I do recommend to update all your information on etsy for best
Additional policies and FAQs
❤ ❤ Welcome to my shop ..FONDANT MADE TO ORDER CAKE AND CUPCAKE TOPPERS ❤ ❤
* ❤ * ❤ IT'S NEVER TOO EARLY TO BOOK YOUR DATE * ❤ * ❤