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Reviews
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Jonell on May 7, 2024
5 out of 5 starsI bought the Starryland necklace and commissioned the matching bracelet. The team was very responsive and happy to accommodate my request. The bracelet matches the necklace exactly and makes a great addition to my arm stack.
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Jonell on Mar 16, 2024
5 out of 5 starsThe Starryland necklace is a stunning new addition to my jewelry wardrobe. It's a nice weight and comes in a nice pouch. Definitely recommend this necklace!
Era responded on Mar 17, 2024
Thank you 🌸 for sharing your experience with us! We're over the moon that you're enjoying the Starryland necklace. It's truly heartwarming to hear that it's found a special place in your jewelry wardrobe. We put a lot of love into crafting both the necklace and its packaging, so knowing that you appreciate it makes our day!
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Etsy buyer on Mar 6, 2024
2 out of 5 starsThese earrings have a beautiful design but the quality is not good at all. I’m really disappointed in the feel of the piece, it looks and feels very cheaply made.
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Madison on Mar 2, 2024
5 out of 5 starsReally love these earrings; they look great in person and I’ve gotten lots of compliments on them. I did have to switch the earring backs to rubber ones because the metal ones kept sliding off due to the weight of the earring. But other than that, I’ve had no issues.
Era responded on Mar 4, 2024
We're thrilled to hear you love our earrings and that they've garnered you compliments! Your satisfaction means the world to us. If you ever need assistance or have further feedback, please don't hesitate to reach out. Enjoy wearing your earrings, and thank you for choosing us!
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Laura on Feb 25, 2024
3 out of 5 starsI do make jewelry so maybe I have higher standards but I also know the signs of good and bad work. These earrings, while they have an amazing and unique design (I’ve looked all over for something similar to no avail) the execution is pretty bad. The posts are quite crooked which is usually a sign of really cheap and flimsy jewelry findings. On that note, it’s my fault for not reading more closely but my ears are very sensitive and I can’t wear these posts (of vague origins - “recycled materials”) without my ear piercings getting irritated and infected. The rest of the earring dangle is also pretty sloppily assembled, a lot of the stars lay crooked and when they are worn, they curve oddly instead of laying flat like a sheet of stars. For this price I expect higher quality materials and execution. Not at all worth the price.
Era responded on Feb 26, 2024
Sorry to hear about your grievance! While we do assure a high quality of service and products shipped to our clients This is the first of we have received any issue on this design. Dismiss, this may be due to the long distance International shipping, which may have contributed to the miscellaneous or imperfections. However, it does not excuse the fact that you have received the product that falls short of our quality compromise. We have reached out to you in email and our person. Looking into it to give you a more than satisfactory solution.
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helene on Aug 2, 2023
1 out of 5 starsNot good quality compared to the price moreover does not hold on the ear as on the description I will ask to return it
Era responded on Aug 2, 2023
I am truly sorry that the quality did not meet your expectations and that you are facing difficulties with the item not holding on to your ear as described. Your satisfaction is incredibly important to us and we have been trying to get in touch with you through multiple text messages and emails to offer assistance. Thank you for bringing this matter to our attention, and we look forward to resolving this matter to your satisfaction. Waiting for your response.
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