Effective Date: October 22, 2025
Your privacy is incredibly important to us. This Privacy Policy explains how [Your Shop Name] collects, uses, and protects the personal information you provide when you purchase a digital item from our Etsy shop.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect and use your information, including:
To Fulfill Your Order: We use your information to provide the services you requested, such as delivering your digital download and providing customer support.
For Legal Obligations: We may retain information about your purchase as required by tax law.
Our Legitimate Interests: We use your information as necessary for our legitimate interests, such as improving our services and for compliance with the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
The privacy of our customers is our top priority. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Generally, we keep your data for the following time period: 4 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Complain: If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
6. How to Contact Us
For purposes of EU data protection law, I, Jonas, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy conversations.