EatMeInkMe

● Payment is expected at checkout, unless you contact me (before purchase).
● Currently I accept PayPal and etsy gift cards; I am also willing to take e-check, but the item will not be sent out until the check is cleared.

● You can cancel your (non custom) order if I haven't shipped it out yet (I usually do it the same or next day, so you should be quick to notify me). If you're not sure about buying something - convo me and I've reserve it for limited time.

● The standart shipping option is registered mail "Priority A"; the shipping rates are fixed and the parcel value will marked at 35 Euros, if the item value is over that. It includes tracking number, but no insurance. Please refer to "insurance" if you're uncomfortable with this.
● I ship to paypal address unless you state otherwise (in the "message to seller" box)
● Once I ship the items out - I mark them as "shipped" here on etsy and you should receive an e-mail with the tracking number. You can also see your tracking number on your profile's "Purchases and reviews" section.

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SHIPPING TIMES (as practice has shown, note that these are not official post service times):
♥ EU: ~7 working days (I highly suggest French buyers to buy insurance, please reffer to "insurance" noted lower in the policies.)
♥ US and Canada: ~10 working days For US buyers - if you add second part of your zip code, it might shave off a day from shipping (it sometimes works for faster shipping)
♥ Everywhere else: ~10-20 working days

> Please note I'm not responsible for the packages once they're out of my hands. If there are delays - I try to keep you updated, but in case I don't - please check your local postal service about possible delays and provide them with the tracking code, if necessary and contact me.

EXPRESS SHIPPING
●I also offer express shipping, that starts at 21 Euros and goes up, depending on item size and weight.
●The express shipping guarantees the parcel to reach you within a specific time frame (please see here to see timing for your country: http://www.expresspasts.lv/lv/pakalpojumi/pasaule/ekonomisks/cenas.html (first section is the country name and last one is day count). For most popular countries express shipping times are as follows:
-- USA 6-8 days
-- Canada 6-9 days
-- Australia 7-13 days
-- UK 6-8 days
-- France 4-5 days
● Includes tracking
● Does not include insurance

INSURANCE
● Shipping rates with insurance start at 21 euros;
● If you wish to add insurance to your parcel, please let me know before placing order (s) (Sadly Express shipping cannot be insured)
● I am not responsible for the parcel once it leaves my hands, if you want to make sure it reaches you, please contact me about insurance.
► FRANCE! If your shipping address is in France, I highly suggest to add insurance, the French postal service has proved itself flawed (I've had only 2 parcels lost ever in my 400+ shipping items history and both were in France).


TAXES
● I'm not responsible for taxes in your country, you should look into that before buying. For reference I shop from EU.


LOST PACKAGES

► If your order doesn't arrive within 30 working days for any type of shipping - please contact me, so I can try finding out the reasons (PO service doesn't check before 30 days) or I can recall the parcel for an extra fee (usually I cover it).
► Please refer to "insurance" above to avoid lost packages
► Sorry, can't provide refunds for lost packages. Please be sure to choose your shipping option carefully!

RUSH ORDERS

I don't usually ask for any extra fees for making a rush order on custom listings, but please contact me before making an order and take shipping/processing times into consideration, if you have a specific deadline for the item you want. If I can - I will try to fit your rushed order before others I might have, but please - let me know! I cannot make things in one day and promise unreasonable shipping times.

COMMISSIONS

● If you want something made just for you, message me with the idea and reference pictures and we'll sort everything out c:
● For any commission work I take half or full payment before (whichever is more comfortable to you, I can split the payment even more, depending on the total amount) I make the item. If there's a second/last payment, I receive it before I ship the finished product out.
● Shipping prices might be different for commissioned work than listed items.
● For custom printed items - you can't cancel the order once the fabric has been printed, so please make sure you pick the right one.
● I retain rights to keep parts of the payment, if you fall back on the order (change you mind, don't like it etc) to cover material and/or labor costs.
♥ A full in-depth writeout on how I work commissions can be fund here: https://eatmeinkme.com/2017/08/16/commission-information/


MATERIALS / CONSTRUCTION / COLORS

♥ Care instructions for most items can be found here: https://eatmeinkme.com/2016/09/28/care-instructions/
● If you're unsure if the item fits you, please refer to the measurements provided with each listing as those are the most precise. If the listing doesn't provide measurements, consider if it's a custom listing (where you are to provide your measurements). If not - please alert me.
● I often use vintage and/or recycled materials (I usually put a tag: recycled, upcycled, vintage materials, eco-friendly etc in the listing), so some items might have minimal defects (also usually note that in the listings). These are usually one of a kind and cannot be remade, but contact me, if you see something that has been sold and you might want it - I keep a little stock on the vintage materials, if I don't have that exact material, I might have something similar.
● Custom printed fabrics (like Alberta, Old Maste'rs prints etc) are printed locally (not spoonflower). Usually on 100% polyester (or a poly mix material). The colors are vivid and are not prone to fading or washing out.
● I don't own a serger/overlock, so inner seams are zigzagged
● Most clothing pieces are handwash or can be washed on low washing-machine settings. If unsure - refer to the care instructions (above) or contact me c:
● Jewelery and accessories should not be soaked. Some discoloration over time can occur.
● Colors might vary from your monitor settings, if you're unsure of the colors - convo me and I'll describe them to best of my abilities :)
● Petticoats and other items are not included in the listings unless stated specifically


ALERGIES

● All pieces are made in smoke-free environment. But we have cats, so beware if you have allergies

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, phone, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU data protection law, I, Lauma Vavere, am the data controller of your personal information. If you have any questions or concerns, you may contact me at eatmeinkme [!at] mail.com.