ElPortoCollections

San Francisco, California

3.1k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (449)
12 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (449)
3.1k
sales
12 years
on Etsy
3.1k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (449)
12 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (449)
3.1k
sales
12 years
on Etsy
3086 Sales

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Featured items

All items

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Announcement

Last updated on Jul 27, 2025
Amanda Morgan

Contact shop owner

Amanda Morgan

Reviews

4.9 (449)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About ElPortoCollections

Photography Wall Art, Home Decor, & Gifts

Sales 3,086
On Etsy since 2014

Photography Wall Art, Home Decor, & Gifts

Travel Photography & Vintage Postcards from El Porto Collections

Shop members

  • shop-member-photo
    Amanda

    Shop Owner, Photographer, Designer

Production partners

  • Professional Photo Labs

    CA, United States

    We work with two local professional photo labs for printing and framing in California. And we also belong to a network of labs across the United States, Europe, the UK, and Australia. International orders are printed and shipped from the nearest lab. This helps cut down on shipping impacts & cost.

  • Professional Photo Lab

    CA, United States

    High-quality professional photo lab

  • Candle Partner

    Phoenix, AZ

    Hand-poured in the USA by professional candle makers

  • Professional Production Partner

    United States

    Production partner that prints and ships my designs

Shop policies

Last updated on Aug 28, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Dec 17, 2025

Frequently asked questions

Do you accept returns or exchanges?

We are able to accept returns and exchange for postcard purchases only. Due to the custom nature of other items in the shop, we do not otherwise accept returns, exchanges, or requests for changes after purchase and delivery. We ask that you communicate any specific requests through Etsy messages. We will always do our best to accommodate.

Do you offer refunds under any circumstances?

We do not offer refunds. Most items in our shop are created custom for each customer once an order is placed. Please be sure to take note of item sizing and measure your space accordingly ahead of purchase.

What if my purchase is lost or damaged in transit?

Postcard purchases are not automatically insured by Etsy without a shipping upgrade. Our shop can not be held responsible for items lost in transit or otherwise damaged by the USPS or international mail. Shipping insurance upgrades are available.

If a photo frame, print, or candle is damaged we ask for a photo of the damaged goods, and we’ll then gladly send a free replacement to you ASAP.

All other items are automatically insured up to $100. If an item is lost in transit, we ask that you submit a claim online to the shipping carrier to have that insurance amount sent to you as a check in the mail.

**Note that any damage must be reported to our shop within 48 hours of the package arriving

What if my package is delayed in transit?

El Porto Collections is not liable for packages that are delayed in transit, lost by the shipping, carrier, or stolen. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

For postcard purchases, we utilize Etsy's partnership with "Pitney Bowes via USPS" in the United States. The tracking for this service is an estimate, and not exact. Occasionally, items may be marked as delivered a day or two before they actually arrive.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for any reason the customer is responsible for paying for re-shipment.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.