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Reviews
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Kristina on May 24, 2017
5 out of 5 starsExcellent customer service and amazing quality of the product!!
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El on May 1, 2017
5 out of 5 starsThis item is exactly what we wanted. The seller was great to work with and the item arrived promptly in perfect condition.
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sktweety20 on Apr 27, 2017
5 out of 5 starsIt was beautiful! My coworker absolutely loved it! Will do business with you again!.. Thank you!!!
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meganconnolly92 on Mar 9, 2017
5 out of 5 starsOrdered this as a gift for a friend who lives across the country. Shop helped accommodate by including a note for her when they shipped it. Extremely pleased with quality as well as customer service!
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Allyssa on Jan 25, 2017
5 out of 5 starsThe art and frame were beautiful. In addition, the shop went above and beyond to accommodate my needs. By far, the most personalized and considerate experience I've ever had while shopping with Etsy. Thank you!
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janelle on Jan 13, 2017
1 out of 5 starsZero stars- it just wasn't what I expected. I ordered it on the 25th of December and just received it today, January 13th even after having Priority Mailing. The picture letters are extremely tiny compared to what they look like in the photos. Unhappy w this purchase.
Element120photos responded on Jan 14, 2017
We are very sorry to hear that you were not pleased with your purchase. Your item was shipped out on 1/3/17, which was actually 5 days earlier than the expected shipping date listed in your receipt. It appears from tracking information that your package was delayed in transit by the USPS, which is very unfortunate but completely out of our control. Regarding the photo size, your order was for a 7 letter name which would be slightly smaller than this sample size. Since unframed prints are sized at 10x20 to allow you to frame on your own, the design within that size must change depending on the length of the name. However, the proof and size that you approved prior to production on your print, is exactly what was printed and shipped to you. Please contact us if you would like to discuss this further.