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Announcement
About EliteEarthGems
Shop members
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Sheharyar Khan
Owner, Customer Service
Hi, I’m founder of EliteEarthGems. I oversee customer support, product quality, and daily operations to ensure every customer enjoys a smooth and memorable shopping experience.
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Abdur Rehman
Owner, Marketer, Designer
Hi, I'm the Co-founder of EliteEarthGems. I oversee gemstone sourcing, quality control, and inventory management, ensuring every natural gemstone is carefully selected before it reaches our customers.
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
How long does shipping take?
Orders are processed within 1–3 business days. Delivery times vary depending on your location and shipping method.
Do you accept returns or exchanges?
Yes, we accept returns for non-custom items within 7 days of delivery if the item is unused and in original condition.
Custom and personalised orders
Yes, we carefully select high-quality natural gemstones for our jewelry pieces whenever specified in the listing.
Can I request a custom or personalized order?
Absolutely! Feel free to message us through Etsy for custom designs or personalization requests.
What should I do if there’s an issue with my order?
Please contact us directly through Etsy messages, and we’ll do our best to resolve any concerns quickly and professionally.