EllenRococo

EllenRococo jewelry

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Statement jewelry, art journals, art box and more

Announcement

Last updated on Oct 23, 2018

Statement jewelry, art journals, art box and more

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Ellen Rococo

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Ellen Rococo

Reviews

Average item review
5 out of 5 stars
(279)
See reviews that mention:
quality 24 shipping 27 customer service 17

About EllenRococo

Sales 1,089
On Etsy since 2013

Polymer clay jewelry

Welcome to my shop. Here you can find all sorts of handmade jewellery from Polymer with implementing other materials, incrustations, organic elements and so on. All these pieces are 100% handmade exclusively and are one of a kind. Some of the pieces are presented as DISPLAY ONLY items, but they can be recreated similarly in same manner as a custom order. In some cases I may also accept a custom order for your own ideas.

I hope that here you will find your very special jewellery piece just for you! Enjoy and happy shopping.

Production partners

  • Dina Litun

    Ukraine

    Tattoo artist Dina Litun from Kiev

  • SOLV

    Ukraine

    Accent avant-garde jewelry for men made from recycled silver with textures of rocks and stones

Shop policies

Last updated on March 15, 2019
We are very happy that you visited our shop. Here you can find hand sculpted jewellery from polymer and semiprecious stones. Each piece of jewellery is a story that tells about forgotten towns and wonderful heroes as well as mythical animals.

I hope that my art will make your heart beat faster

Enjoy and feel like home. We are always happy to see you here.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are not satisfied with my items / service for any reason, please contact me with the problem before leaving a feedback - I'll do my best to solve the problem in reasonable for you way.

Order cancellation policy:
- if you'd like to cancel your order because of our mistake we will refund 100% of your payment as long as the order isn't shipped yet - delays in the Post Shipping are not our fault.
- if you'd like to change your order for other reasons not caused by our mistake we can only refund about 80% of the total amount you've paid as we accept payments through the third part which takes about 20% of non-refundable fees

You may return your order within 1 week after delivery (accordingly to the tracking). After receiving it we will refund your payment (minus shipment costs and Etsy&Paypal fees).
Payment
-We accept payments via PayPal
-We send items only when payment is fully done.
-Custom orders : Work starts after 100% payment is made.
Shipping
Terms & Delivery time:
• Order processing time for ready made items is 3-7 days.
• Order processing time for custom orders can be up to 3 weeks.

• Shipping usually takes about 30-40 days.
Please note, transit time may vary depending on your location and customs processing, so we can’t guarantee exact arrival time unless you requested a more expensive shipping option. Please contact the seller about this matter privately to discuss your options.


. Dear Italian clients. Unfortunately, even if Italy is a European country, sometimes the delivery time may be as long as 40-60 days for unknown to us reason. We can't change or influence that, as this all depends on the slow postal services in your country. Thank you


Custom Fees and Duties
• International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

• Please note the delivery time may vary and I can't be responsible for losses or delays. If the specified delivery term is over, and you still do not receive the parcel, and while it is not tracked by the search engine, please contact me. Perhaps tracking system that I use can prompt.

• Post of some countries can not keep track of small and light package or registered package.
Additional policies and FAQs
CUSTOM ORDERS:
Custom orders may take up to 3 weeks to complete depending on the curent queue.