ElliPawStudio

ELLI PAW STUDIO PRIVACY POLICY

Last updated: 10 June 2026

1. INTRODUCTION

This Privacy Policy describes how and when Richard Trummer, operating the Etsy shop ElliPawStudio (“I”, “me”, or “my”), collects, uses, and shares personal information when you purchase an item from ElliPawStudio, visit my Etsy shop at https://www.etsy.com/shop/ElliPawStudio, contact me, or otherwise use my services through Etsy.com and its related sites and services.

This Privacy Policy does not apply to third parties that I do not own or control, including Etsy. Etsy has its own privacy policy and data-processing practices.

I may update this Privacy Policy from time to time. When I do, I will revise the “Last updated” date above.

2. PERSONAL INFORMATION I COLLECT

To fulfil your order, Etsy may provide me with certain personal information, such as:

* Your name
* Your email address
* Your billing or postal address, where applicable
* Details of the product you ordered
* Other information connected with your order

Payment information is processed by Etsy and its payment-service providers. I do not normally receive your complete payment-card or bank-account details.

If you contact me directly, you may voluntarily provide additional personal information.

3. WHY I USE YOUR PERSONAL INFORMATION

I rely on several legal bases to collect, use, and share your personal information:

* To perform my contract with you: For example, to process your order, provide digital products, communicate with you, offer customer support, and deal with complaints, disputes, or refund requests.

* With your consent: For example, if you have explicitly agreed to receive marketing communications. You may withdraw your consent at any time.

* To comply with legal obligations: For example, tax, accounting, record-keeping, or regulatory requirements.

* For legitimate business interests: For example, improving my services, preventing fraud, protecting my legal rights, and complying with Etsy’s Seller Policy, provided that these interests are not overridden by your rights and interests.

4. INFORMATION SHARING AND DISCLOSURE

I share personal information only for limited reasons and in limited circumstances.

Etsy

I share information with Etsy as necessary to provide my services, fulfil orders, communicate with buyers, and comply with Etsy’s terms and policies.

Service Providers

I may work with trusted third parties that help me operate my business, such as accounting, tax, cloud-storage, email, or technical-service providers.

I share only the information reasonably necessary for them to perform their services. These providers are required to handle personal information appropriately and securely.

Because ElliPawStudio sells digital products, I do not normally share buyer information with shipping carriers unless a physical product or postal delivery is specifically involved.

Legal and Regulatory Compliance

I may collect, use, retain, or disclose personal information if I reasonably believe it is necessary to:

* Comply with a legal obligation, court order, or official request
* Respond to legal proceedings
* Enforce my agreements
* Prevent fraud or other illegal activity
* Protect my rights, property, customers, or others

Business Transfers

If my business or the Etsy shop ElliPawStudio is sold, merged, reorganised, or transferred to another owner, personal information may be transferred as part of that transaction where permitted by law. I will provide notice where legally required.

5. INTERNATIONAL DATA TRANSFERS

Some service providers used by Etsy or by my business may process personal information outside Austria or the European Economic Area.

Where personal information is transferred internationally, the transfer will be handled using legally recognised safeguards where required, such as an adequacy decision or approved contractual protections.

6. COOKIES AND TRACKING TECHNOLOGIES

My shop is hosted on Etsy. Etsy and its service providers may use cookies and similar technologies to operate the platform, remember preferences, analyse usage, prevent fraud, and provide personalised content or advertising.

These technologies are primarily controlled by Etsy rather than by me or ElliPawStudio.

You can review Etsy’s cookie and privacy settings or manage cookies through your browser. Disabling certain cookies may affect how Etsy functions.

7. DATA RETENTION

I retain personal information only for as long as reasonably necessary to:

* Provide my services
* Maintain business and transaction records
* Comply with tax, accounting, and other legal obligations
* Resolve disputes
* Prevent fraud
* Enforce agreements

Business and transaction records may generally be retained for up to seven years, or longer where required by applicable law or an ongoing legal matter.

When personal information is no longer required, I delete or anonymise it where reasonably possible.

8. YOUR RIGHTS

Depending on where you live and the applicable law, you may have the right to:

* Request access to your personal information
* Request correction of inaccurate or incomplete information
* Request deletion of your personal information in certain circumstances
* Restrict certain processing
* Object to certain processing
* Request data portability in certain circumstances
* Withdraw consent where processing is based on consent
* Submit a complaint to the relevant data-protection authority

These rights may be subject to legal exceptions, including obligations requiring me to retain certain business or transaction records.

To exercise your rights concerning information held directly by me, contact:

Email: [noveralabs.co@gmail.com](mailto:noveralabs.co@gmail.com)

You may also need to contact Etsy directly regarding personal information controlled or processed independently by Etsy.

Residents of the European Union or European Economic Area also have the right to lodge a complaint with their local data-protection authority.

In Austria, the competent authority is:

Österreichische Datenschutzbehörde
Barichgasse 40–42
1030 Vienna
Austria

9. DATA CONTROLLER AND CONTACT INFORMATION

For the purposes of applicable data-protection law, the data controller for personal information processed directly through the Etsy shop ElliPawStudio is:

Richard Trummer
Etsy shop: ElliPawStudio
Perlmooserstraße 163
8461 Ehrenhausen
Austria

Email: [noveralabs.co@gmail.com](mailto:noveralabs.co@gmail.com)

IMPRINT / IMPRESSUM

Information pursuant to § 5 of the Austrian E-Commerce Act (ECG)

Business name: Richard Trummer

Shop name: ElliPawStudio

Owner: Richard Trummer

Legal form: Sole proprietor / Einzelunternehmer

Address:
Perlmooserstraße 163
8461 Ehrenhausen
Austria

Email: [noveralabs.co@gmail.com](mailto:noveralabs.co@gmail.com)

Business activity:

Digital planners, trackers, printable products, and emotionally supportive guides for dog owners.

Trade registration:

Versand-, Internet- und allgemeiner Handel
(Mail-order, internet, and general trade)

Competent trade authority:

Bezirkshauptmannschaft Leibnitz

Chamber membership:

Wirtschaftskammer Steiermark

Applicable law:

Austrian law applies, subject to mandatory consumer-protection provisions in the buyer’s country of residence.

Jurisdiction:

The legally competent courts shall have jurisdiction. Mandatory statutory rights regarding jurisdiction, particularly those protecting consumers, remain unaffected.