Announcement
HELLO! And thanks for stopping by EmbroidDesigns. Machine embroidery design and applique downloads. Happy Embroidering!
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Reviews
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Tena on Mar 11, 2024
5 out of 5 starsHaven't used this yet but have always gotten excellent quality items from seller
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About EmbroidDesigns
Embroidery Designs that Color Our World One Thread at a Time
Shop members
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Thomas
Owner, Creator
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Rhonda
Designer, Assistant
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Privacy
Type of Information We Collect?
We collect personally identifiable information (including name, address, email, communications); payment status, comments, feedback and product reviews.
How do we collect information?
When you conduct a transaction from our shop, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related
notices and promotional messages through your Etsy feed;
4. To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information?
Our company is hosted on the Etsy platform. Etsy provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Etsy’s data storage, databases and the general applications. Your data is on secure servers behind a firewall and further secured by SSL technology.
Why we would contact you?
We may contact you to troubleshoot problems with your order or to resolve a dispute.
Payment Methods
EmbroidDesigns uses Etsy payments as our payment gateway. See Etsy’s privacy policies on how they handle your information
More information
Frequently asked questions
I am having trouble downloading or opening my files.
If you have any trouble with your files, please contact us. I will email the files to you. If your e-mail has changed, make sure to give the e-mail address you would like the files sent to.
I need to resize the design. Is it alright to do so?
We can't guarantee that the quality of the design when resizing. I will re-size designs for you, if you would like. Just contact us with the following information:
* Current email
* Machine format
* Dimensions (height or width)
How to I unzip my purchased files?
Once the file is downloaded, right click on the file and select extract. The file will be unzipped. You can then use the files contained in the unzipped folder.
You cannot use the files as they are inside a zipped folder.
My files are not stitching properly.
This may sound really stupid, But, download the file again from Etsy. I have found that for some really wierd reason, the file gets corrupted in the download process and if you download your file again the problem goes Pooph! If that doesn't solve the problem, please contact me right away.
Seller details
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