EmeraldAlchemyLLC

Privacy Policy – Emerald Alchemy LLC
This Privacy Policy describes how Emerald Alchemy LLC (“we”, “us”, or “our”) collects, uses, and shares your personal information when you purchase from or interact with our shop.

Business Information
Emerald Alchemy LLC
Blackshear, Georgia, United States
Email: jordansoils2399@gmail.com

Information We Collect
When you place an order or interact with our shop, we may collect:
•Name
•Shipping address
•Billing address
•Email address
•Payment information (processed securely through third-party platforms)

How Your Information Is Used
We use your information to:
•Process and fulfill orders
•Communicate with you regarding your order
•Provide customer support
•Comply with legal obligations
•Prevent fraudulent transactions

Sharing Your Information
We only share your information as necessary with:
•Payment processors (such as Etsy Payments and TikTok Shop)
•Platform providers (Etsy, TikTok Shop)
•Shipping carrier: USPS (United States Postal Service)

We do not sell, rent, or trade your personal information.

Data Retention
We retain your information only as long as necessary to:
•Complete transactions
•Comply with legal and tax obligations
•Resolve disputes

Your Rights
Depending on your location, you may have the right to:
•Access the personal information we hold about you
•Request corrections or updates
•Request deletion of your data

To exercise these rights, contact us at:
jordansoils2399@gmail.com

Data Security
We rely on secure third-party platforms (such as Etsy and TikTok Shop) to process transactions and protect your data.

Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted within our shop.

Terms of Service – Emerald Alchemy LLC
By purchasing from Emerald Alchemy LLC, you agree to the following terms:

Products
We sell body oils, perfume oils, wax melts, ritual oils, and related products. All products are for external use only unless otherwise stated.

Disclaimer
•Products are not intended to diagnose, treat, cure, or prevent any disease
•Ritual/spiritual products are sold for entertainment and personal use only
•Individual results may vary

Allergies & Sensitivities
Customers are responsible for reviewing ingredient lists before use.
We are not liable for allergic reactions or misuse of products.

Shipping
•Orders are shipped via USPS only
•Delivery times are estimates and not guaranteed

Returns & Refunds
•Returns are accepted within 7 days of delivery
•Items must be unused and in original condition
•No exchanges
•Buyer is responsible for return shipping costs unless item arrives damaged

Order Issues
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with proof (photos).

Limitation of Liability
Emerald Alchemy LLC is not responsible for:
•Misuse of products
•Delayed shipping caused by USPS
•Individual reactions or outcomes

Disclaimer:
For external use only. Avoid contact with eyes. Discontinue use if irritation occurs. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Ritual/spiritual products are for entertainment purposes only.