Welchworks Studio
All items
Announcement
Last updated on Jan 24, 2026
Reviews
5.0
(30)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Daria on Jun 16, 2026
5 out of 5 starsIt’s fabulous!! Chris contacted me with promptness when I had a question about the mail holder. It goes great with my entry hall table. Thank you Chris.
Chris responded on Jun 16, 2026
Daria, thank you for your kind review. It does look great on your table. We appreciate your order.
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Etsy buyer on Dec 12, 2025
5 out of 5 starsLooks high end. Fits my decor nicely.
Chris responded on Dec 12, 2025
We are so glad you are happy with your purchase! Thank you for your 5 ⭐️ review!
About WelchworksStudio
Sales
137
On Etsy since 2017
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Engraved butterfly tub surround -
Engraved home & garden decor -
One of my drawings -
The Welchworks Studio Team
Shop members
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Chris Welch
Artist, Production, Shipper
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Teresa Welch
Administrator, Customer Service
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Elise Welch
Marketer, Customer Service
Shop policies
Last updated on May 20, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Jan 24, 2026
Frequently asked questions
Do you accept returns, exchanges or alterations after delivery?
Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. In our message conversation during the order process, we ask that you communicate any specific requests you have concerning your order. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
Do you offer refunds under any circumstances?
There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the items and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop.
What if my package is delayed/lost in transit or stolen?
Welchworks Studio is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen--all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item--please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a theft report with your local police department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 20% off sale a week after you order we do not go back and refund all previous customers that 20% off amount.
What if my item is returned to the sender/seller after it's shipped?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.
For Digital Download Products - Do you accept return or cancellation?
Due to the nature of the digital download file, no refund or cancellation can be offered. If there's any problem with the file please contact us for further assistance.
What if the name is spelled wrong on my custom order?
It is up to you as the customer to provide the correct spelling for the personalization of an item.
Can I re-sell your items?
Whether digital products or physical items, the customer may not under any circumstance re-sell the item as their own.
Where do I print my digital download?
You can use an at home printer to print your digital download but depending on the capabilities of your printer, it might not go close or to the edge of the paper and the color may not be true to design.
If you don't have a printer, you can print high quality copies of your digital download at places such as Staples, Fedex, or OfficeMax.
What is the turnaround time for your items?
For personalized digital products, you will receive an email with your digital download within 1-2 business days.
For physical items, the production time is from 2-10 business days.
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