EngravingStation

NOTES:

INTERNATIONAL SHIPMENTS ARE SLOW AT THIS TIME DUE TO ASSORTED ISSUES.

PRIORITY MAIL is recommended FOR INTERNATIONAL SHIPMENTS as it has much better tracking and is faster>>>>>>

>>>>>>>>>>> PRIORITY MAIL AND FIRST CLASS INTERNATIONAL ARE INSURED.
YOU MUST MAKE A CLAIM FOR LOST PACKAGES WITHIN 50 DAYS OF SHIPMENT AS THE INSURANCE RUNS OUT AND WE ARE UNABLE TO REFUND YOUR PAYENT AFTER THIS DATE

>>>>>>>>>INTERNATIONAL ORDERS RETURNED UNCLAIMED ARE NOT ENTITLED TO A REFUND. THE COST OF RESHIPPING IS THE BUYERS RESPONSIBILITY.>>>>>>>>>>

<<<<<< Due to an excessive amount of problems with wrong addresses, wrong and incomplete names, and the like we will no longer change the shipping addresses or names on orders. The order will be refunded and a new order with the correct names and addresses needs to be placed. >>>>>>>

<<<<<<<<Also if an order is shipped with the wrong name or address and the items are returned to us the buyer is responsible for the extra shipping.>>>>>>>>>

<<<<<< In order to avoid misunderstandings when placing a custom order all the FINAL specifications including, text, fonts, color size etc must be included on the order at checkout no matter how many convos were involved or your order will be delayed until all the specs are supplied in one convo.>>>>>>>>

<<<< At times the USPS tracking is not accurate or up to date, packages may even show up as not in the system.. Our experience shows that 99.999% of the time it will show up with time.. sometimes out of nowhere seemingly.. so for this reason our policy is wait 36 days for domestic shipments from the day the label is printed for a package to be considered lost.>>>>>