At Eradura, I am committed to maintaining the trust and confidence of visitors to my shop on Etsy. Here you’ll find info on how I treat data that is collected from visitors to the shop at www.eradura.etsy.com or when someone subscribes to the Eradura e-newsletter.

PRIVACY NOTICE

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1 - WHAT DO I DO WITH YOUR INFO?

When you purchase something from my shop, I collect the personal information you provide such as your name, postal address, email address, payment method, and the details of your order as necessary to provide my services. Your information will only be used as needed while complying with the Etsy Seller Policy & Terms of Use.

2 - CONSENT

HOW DO YOU GET MY CONSENT?

When you place an order, you authorize Etsy to provide me with your information and consent to its use to complete your order.

If I ask for your personal information for any other reason, like e-newsletter opt-in, I will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for me to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting me at eradurashop [!at] gmail.com

3 - INFORMATION SHARING & DISCLOSURE

I share your information for very limited reasons & with trusted entities as follows:
• Etsy: as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use

• Service providers: I entrust third-party delivery companies (namely USPS) and will share your information only to the extent necessary to perform shipping services

• If I am required by law to do so: to comply with a legal obligation or court order or in connection with a legal claim, prevent, investigate, and address fraud and other illegal activity), to settle disputes, or to provide customer support such as technical issues.

4 - DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5 - THIRD PARTY SERVICES

In general, the third-party providers used by Eradura will only collect, use and disclose your information to the extent necessary to perform the services they provide to me. Third-parties currently used by Eradura:

• Mailchimp - Used for occasional e-newsletter updates & only sent after express sign-up opt-in consent is given by you

For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.

LINKS:
When you click on links in Etsy, they may direct you away from my shop. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Once you leave my shop's site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or my shop's Terms of Service.

6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated. This privacy notice was last updated on May 23, 2018.

8 - YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:

• Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

• Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

• Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

QUESTIONS & CONTACT INFORMATION

For purposes of EU data protection law, I, Erika Duran, am the data controller of your personal information. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or have any questions or concerns, you may contact me directly by email.

Email: erika [!at] eradura.com

Alternatively, mail may be sent to:
Eradura, P.O. Box 425, Audubon, NJ 08106