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Reviews
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Antonella on Mar 18, 2024
5 out of 5 starsI absolutely love this bag and so does my pup! Great quality, great communication and fast shipping! Thank you ❤️
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Katie on Dec 24, 2023
4 out of 5 starsCustomer service was amazing, super responsive and answered all my questions. Items do ship from out of country, so factor that in when ordering. This notebook was great quality! Loved the leather. Only issue I had was there was quite a bit of smudging of the black color of the symbol. Luckily it doesn’t bother my husband, who will be the one having it!
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Sign in with Apple user on May 1, 2024
5 out of 5 starsQuality item and it is better than the pictures. Etsy shipping time did not match real shipping time because it came from another country and this was not stated in the description.
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Peter on Apr 26, 2024
4 out of 5 starsThe wallet is great. No complaints. Exactly as advertised. However, the shop says "ships from Pennsylvania" which is a lie. It ships from Ukraine. So be prepared to wait a week or two longer than they initially tell you.
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Devon on Apr 26, 2024
5 out of 5 starsThese came out even better than expected. They feel high quality and look fantastic.
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Kenneth Buchan on Apr 23, 2024
5 out of 5 starsDimitri was really helpful and responded quickly to questions. I asked if he could add an adjustable shoulder strap which was no problem. Bag made and shipped within a week. He sent a photo to see if we liked the bag before it was shipped. This is the second bag we have ordered. Great service each time. Would highly recommend.
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Eledia on Apr 23, 2024
5 out of 5 starsReceived product. Shipping problems were beyond the seller's control. Love it.
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fanboyTWoC on Apr 22, 2024
5 out of 5 starsVery well made, I am able to fit lots of cooking utensils inside.
About EveUa
Greetings!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Payment options
I accept payments via PayPal and all major credit cards.
If you want to pay with a credit card please choose Payment method "Other" on the checkout and I will send you a payment link within a day via Payoneer service.
What if I don't have PayPal or don't want to use it?
You can select Payment Method "Other" when you place an order.
How Payment Method "Other" works?
Payment Method "Other" will not charge you anything instantly. It will just send me "not paid" order and I will create a purchase link for you via Payoneer payment system (payoneer.com). But purchasing via PayPal is much faster!
Order cancellation
- The order can be canceled by customer request within 24 hours of purchase with full refund.
- If the cancellation is issued when the item is already made, we refund 50% of the item's cost because of production expenses.
Returns & exchanges
We accept returns & exchanges if:
- we've send you the wrong item
- the item is the wrong color
- the item is damaged.
Conditions of return:
- Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- The item is not refundable, unless there is an issue with the product. Please send us the picture of the problem and we will try to figure out how to rectify it.
Custom and personalized orders
We offer personalization of our products, you may find this option in the individual listings of items.
If there is no such option but you still want to get a personalized product, just request a custom order in our shop or write to us in private messages. We will be glad to help you!
Gift wrapping and packaging
In our shop you may order an item with gift wrapping - just choose an option when placing an order or write to us in private messages.
Wholesale availability
We always try to meet the needs of our customers, so we can offer a wholesale price depending on the quantity of products you are looking for.
How can I track my order?
Once we ship your parcel, we submit tracking number to Etsy. After that, Etsy sends to you email notification with tack number included.
Having a track number you can track the parcel using any service for International Postal tracking.
PLEASE PAY ATTENTION:
Sometimes there are some shipping delays connected with the specificity of work of different postal services in each country. It doesn't depend on seller, so while waiting for your parcel, please give it some time and be patient.
To get your order faster, you may always request for fast shipping via FedEx or DHL, just contact us via conversations.