EvenOddCreative

Design Studio | Carry Goods

Rochester, New York

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EvenOddCreative

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EvenOddCreative

Reviews

Average item review
5 out of 5 stars
(140)
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Quality 41 Shipping 19 Customer service 9

About EvenOddCreative

Sales 615
On Etsy since 2013

Unique Fashion Accessories from Upcycled Materials

EvenOdd designs and manufactures one of a kind bags and unique fashion accessories from recycled bike inner tubes, other reclaimed goods and quality US sourced materials. Our handcrafted accessories are gritty pieces of art, lovingly made to order at our studio in New York.

Learn more about us and our products at www.evenodd.us

Shop members

  • Ashley + Liza

    Owner, Maker, Designer

    EvenOdd is the fusion of two graphic designers, who approach solving projects in polar opposite ways. We stumbled upon using upcycled materials quite unintentionally, and fell in love with the end result.

Shop policies

Last updated on June 22, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
We will accept returns of orders within 14 days of delivery confirmation date. Contact us as soon as possible if you wish to return a product, so we can send you the return address and all relevant instructions

All orders must be returned to us in the condition we sent them out in. You must include your invoice or packing slip with the shipment. You are responsible for all shipping fees, unless the return is due to a manufacturing defect. We will not offer a full refund if the returned product shows signs of visible use, arrives without original packaging and product tags, or the product is damaged as a result of shipping.

We will credit your account within 3 days of recipe of your return if the criteria above has been met. Original shipping costs can not be refunded.

Restocking Fee: All leather goods are made to order and are subject to a 15% Restocking Fee if the return is not due to a manufacturing defect. This amount will be deducted from your refund.
Shipping
As a small, independent maker, we keep very little inventory on hand. Most products are made to order. Typical production lead times are as follows:

Large bags: 5-7 business days
Small bags: 3-5 business days
Small goods: 1-2 business days

Please note that these are estimates only. We strive to fulfill orders in a timely manner. We will contact you with details after your order is placed if the lead times will differ from the above.

We use USPS to ship all retail orders. Shipment transit time is based on the service you choose at checkout.
Additional policies and FAQs
Please visit our FAQ page for answers to more questions: www.evenodd.us/faqs
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide out services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. we may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:
Access. You may have the right to access and receive a copy of the personal information We hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
For purposes of EU data protection law, we, EvenOdd, LLC, are the data controller of your personal information. If you have any questions or concerns, you may contact us at hello [!at] evenodd.us. Alternately, you may mail us at:

EvenOdd, LLC
1115 E Main St.
Box 30
Rochester, NY 14609

More information

Last updated on Jun 22, 2021
Frequently asked questions
Care instructions

Please do not machine wash, dry clean or iron your waxed canvas bag. Never use detergent or solvent cleaners. Remove as much dried debris and dirt with a brush first. Then apply cold water to the dirty surface. Never use hot water. Gently use a soft scrub brush or wet sponge on the damp bag, rinse, and let it dry. As a last resort for stubborn stains, a mild bar soap may be used. Make sure to test a small inconspicuous area first. Too much soap will prematurely strip away the protective wax coating on your canvas.

See http://evenodd.us/care for more detailed care instructions

Custom and personalized orders

Individuals:

We offer monogramming/personalized engraving on most of our existing products. Ask us for more info!

We do not take on custom projects for individuals.

Businesses:

Bulk custom orders for wholesale are always welcome, as are private label opportunities. We love collaborating with like-minded businesses. Please contact us with the details.

Repairs

We offer a 1 year guarantee on all our products. We’ll repair or replace any original production or material defects for free during this time. This includes stitching, hardware and fabric. Our guarantee does not cover general wear and tear or damage from extreme use. Proof of purchase is required for this service.

We are also happy to offer a quote to fix any accidental damage that may occur during the life of the product. No proof of purchase is required. We will request photos of the damage before deciding if the product can be repaired.