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Digital downloads
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Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
What is the best way to download my files?
Please use your web browser to access your files and locate your order.
A "Download Files" button that leads to the Downloads page can be found to the right.
Alternatively, the download link will be sent to the email address you used to make your purchase.
The "transactions@etsy.com" email contains a download link for files.
I’m having trouble downloading my files, what should I do?
If you have trouble downloading your items, please do reach out to me. I'm always happy to help! :)
Can I exchange a digital product?
I'm sorry, but since my products are digital, I can't accept returns or exchanges. However, if you send me a note, I'll do my best to come up with an answer.
Will the digital planner work on my Mac or Android device?
Yes! All digital items from my shop are in PDF format, and will work wherever you have a PDF reader.
Will I receive a physical item through mail?
No, no items are physically printed or shipped. You will only receive digital files.