FABLEandMAVEN

I do accept custom orders if there is already a listing set up for it.
Also, small changes such as a looking for a different color garment may be accepted, however this is dependent on time retrains and other factors. Please send a message if you need help!

Due to time restraints, I am not excepting custom from scratch design requests, other than what is already available.

Custom orders' language: I cannot print anything copyrighted or trademarked. I will not print anything hateful, or obscene, and I follow all Etsy guidelines.

All garments have sizing measurement photo cards each listing.

If you are still unsure which size to get here is the most accurate way to find ideal fit:

1. Lay a comparable garment on a flat surface you like the fit of.
2. Measure length (high point shoulder, to bottom of garment)
3. Measure width (bottom of arm hole to bottom of arm hole)
4. Measure center back sleeve length: where tag is in center of garment to bottom of sleeve)
5. Then, compare to measurements on chart to find best match.

Apparel Wash instructions:
Turn garment inside out
Machine wash cold, Delicate Cycle
Line dry is best, otherwise Tumble dry low
Do Not iron, do not dry clean

Straw toppers:
Hand wash ONLY, gently in warm soapy water
Do NOT soak
Dry gently with towel, or air dry. Keep charm dry otherwise.
Do NOT place in dishwasher, microwave, oven, etc.

Fable and Maven, it’s seller/s, and or shop members, are not responsible for any broken or misplaced jewelry charms, chains, jump rings, connectors, beads, or any items in that nature, we are not responsible for any allergic reactions to metals, or any other material. We are not responsible for misuse of any of our products. Buyer is responsible to discard any defective or broken items.

Many of our items are shipped thru our garment print and embroidery providers, who does not offer gift wrapping at this time.

Straw toppers are shipped from myself, and I package them in cute mailers, they are placed in a pretty mesh type bag and include a water resistant random sticker, and cleaning instructions. (straw toppers are currently unavailable due to time restrains)

Your satisfaction is extremely important to us. If there are any unexpected quality/defective issues with your item/s please contact shop owner with photo/s and description/s of issue/s so we can help to make it right. However, due to the made to order nature of these products, we are unable to accept returns otherwise at this time. Includes but not limited to, customer ordered wrong size, color appears different in person.*See color disclaimer
Problem reports must be made within 14 days of delivery with sufficient photo evidence of item and a description of the problem/s to shop owner via Etsy messages. Please include at least one photo of item on flat surface, in full view, and design in view. Additional photos may be requested if needed.

🚚Please note, that once items are handed over to shipping carrier, it is the shipping carriers responsibility to get the package to you. Please contact the shipping carrier for issues such as this. If you do need help with this, message me and I can help to point you in the right direction!

Fable and Maven, and its shop owners/sellers or shop members are not liable for any issues with shipping from which are out of our control. This includes, but not limited to: shipping delays while in transit, package lost by shipping carrier (lost in mail), or if item is stolen. If there are issues while package is in transit please contact shipping carrier for any additional information.

I would be happy resend item to correct address, however customer must repay for shipping if return to sender was due to an error from purchaser.

Fable and Maven, and it’s shop owners/sellers or shop member are not liable any issues with return to seller for things including but not limited to, customer entered wrong address, undeliverable address.

Price Adjustments?
As a small business, we are unable to refund the difference if a sale starts after a purchase has already been placed. As an example, if you bought something for $15, and anytime after purchase there is a sale for 20% off making the item $12, we are unable to reimburse the $3 difference in price.

Can I get a larger discount?
Thank you for choosing to shop small! Market research and cost analysis is preformed for all of items sold in the shop in order to charge a fair price while still being able to maintain a small business. Therefore, I am unable to accommodate special requests to receive discounts larger than available for others. With the exception of issues with previous purchases, and bulk orders.

Many items shipped through my production partner are first given to DHL, then transferred to USPS. This may cause item to appear to be in "pre-shipment" for 1-3 days. However, the package is still moving through the network. The update in the system has not yet shown between the two shipping carriers. You may also check your tracking number on DHL's website to see if this is the case, and to see any additional info.

Please note that not all items in the shop are embroidered. If an item is embroidered it will be labeled "Embroidered" in the title, mentioned in the photos and description. If you are not sure the of the garment design technique used, please send a message first.

Embroidery Care: Machine wash cold, delicate cycle
lay flat hang dry is best, or tumble dry low or no heat.
No not dry clean, do not iron design
Do not try to remove any leftover backing or threads from the inside of the garment.