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Last updated on Nov 5, 2025
Reviews
4.7
(808)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Apr 19, 2026
5 out of 5 starsThis oversized bag is absolutely fantastic, everything I wanted and was perfectly described on the site. The leather is beautiful, the size perfect and a great price for the quality! I wanted it for travelling and ordered the white. Customer service was amazing. I needed the bag fast and it arrived within 3 days using the express service. I hope these bags are continued as I will definitely order again. Just be careful to pay attention to the taxes added when entering the UK. I missed that. Not a problem at all I just wasn’t paying attention and it’s easy to miss. Couldn’t recommend this bag more!!
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Aaron on Jan 24, 2026
5 out of 5 starsI ordered the cognac convertible backpack as a gift and it surpassed expectations. The quality of the leather and the colour was as described. Delivery was also fast and the seller, Natalia, was communicative throughout the whole process, answering all concerns/enquires.
fLOU responded on Jan 24, 2026
Thank you
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Tipsy on Feb 26, 2026
5 out of 5 starsThis is the most amazing tote. Its color is true to the posting, its gorgeous, and well crafted. This wonderful bag is soft, and easy to use. It came as described, and SO QUICK! I definitely <<HEART>> favorited this seller and will buy from again. I talked to this seller beforehand and the customer service was fast, and informative. Thank you for my new favorite tote - in the perfect shade of green!
fLOU responded on Feb 26, 2026
Thank you :D!
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Tikisha on Feb 10, 2026
5 out of 5 starsSuch a great bag! Exactly as pictured and arrived in a timely fashion. This was a gift and they were so impressed by the bag & immediately fell in love.
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Lucia on Jan 23, 2026
4 out of 5 starsLove the tote. It's exactly as pictured and described. However, I did not expect to have to incur customs' fees of $41.00 to receive it.
About FlouBag
Sales
3,412
On Etsy since 2017
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Leather Hobo -
Cognac Brown Tote -
Simple Black Bag -
Oversize Shoulder Bag -
Oversize shopper
Shop members
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Me
Owner, Photographer, Maker
Designing and creating new handbags
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Natalia
Assistant, Customer Service
Shop policies
Last updated on Sep 2, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Delayed Delivery
Most parcels (90%) are delivered on the declared date, but sometimes it happens that the delivery time is longer. This is caused, for example, by the customs office or weather conditions. Please take this into account. In such situations, please wait patiently, because all packages are delivered at the end. If the package is lost, the order will be returned.
Wholesale availability
Please contact me for details
Custom and personalized orders
Please contact me for details
Care instructions
All our leather goods are made from 100% natural Italian leather.
Simply wipe using a clean, damp cloth. Keep your leather bags stored in places that are dry and clean when you are not using them to help protect it.
I'm a customer from the USA. Will I have to pay additional fees like customs or import taxes?
Due to a major regulatory change by the U.S. government, effective August 29, 2025, the $800 duty-free threshold is being eliminated. This means almost all goods shipped to the U.S. will be subject to import duties and taxes.
Please understand that these fees are mandated by your country's authorities and are completely beyond our control. As the buyer, you are solely responsible for paying any charges assessed by U.S. Customs. We cannot predict, calculate, or collect these fees in advance.
What happens if I refuse a package due to customs fees?
Buyers are responsible for any customs and import taxes (e.g. VAT) that may apply. These fees are not included in the item price or shipping cost. I'm not responsible for delays due to customs.
Important: Refusal to Accept Package
Refusing to accept a package due to customs fees is not permissible under international commerce regulations. If a package is forcibly returned to me for this reason, the refund for the product will be reduced by all costs I have incurred, including:
The original shipping cost,
The return shipping cost,
Any customs fees and taxes charged to me to receive the item back in Poland.
If these costs exceed the value of the order, a refund will not be issued.