All candles and wax melts are made with the maximum fragrance load that my 100% Soy wax can safely hold however, some scents will still be stronger than others.

Due to the nature of soy wax and natural ingredients, our candles do not create a heavy scent that many people are used to. Instead, our candles fill a small room with a subtle fragrance that is not overpowering.

The scent throw is intended for smaller spaces like bathrooms, bedrooms, offices, etc. It will not fill your entire house, so please don't expect it to do so.

* Each order is made in small batches and may vary in color and/or appearance.

* Frosting and cracked tops may occur and is a natural occurrence in soy wax. In no way does it affect the scent or burn quality.

If you are unhappy with your purchase for any reason, please send me a message! I am more than happy to find an solution for you! :)

I make every attempt to ship out your order as soon as it's received, but once it's left my shop I am not responsible for how long it takes to arrive to you. Mail delivery times right now have been very delayed and are out of my control. Thank you for your patience and understanding. :)

1. Wait at least two extra business days from the time the website states that the package was delivered.
2. Check with all close neighbors to see if the package was accidentally left in their mailbox.
3. Contact your local USPS office (the one that delivers your mail) and ask for the GPS location of where the package was delivered. *
4. If it was delivered to your physical address, please check with all members of your household to assure that someone else did not fetch the package from the mailbox.
5. If your package is still not found, please call your local police and file a police report for mail theft. Please then provide a copy of this report to me.
7. You may be able to make a claim up with your home or renter's insurance.

If GPS confirms delivery but the package is missing, it could be mail theft. We're sorry, but with a confirmed delivery, we can't act as your insurance company to replace the package for free.

**If your package was stolen, we are unable to ship or sell you a replacement with any discount and cannot ship an order to the same address from which the package was stolen. Any orders purchased that ship to the same address as the stolen package will be canceled and refunded immediately.