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Reviews
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Deb on Nov 30, 2025
3 out of 5 starsI am very disappointed in this item. The picture does not have the depth it does on the website. I also purchased this as a gift for a rug in a cabin but I am going to have to add a backing to it is a lightweight quilted fabric circle with no weight to it. Would not buy it again due to the extra work I'm going to have to put into it to use for the intended purpose.
Chikaodi responded on Dec 1, 2025
Hi Deb, I’m truly sorry that the Den Cub Quilted Round Mat didn’t bring the feeling you expected. I completely understand the disappointment, and I sincerely regret that it made you feel upset. Thank you for taking the time to share, and please accept my deepest apology. Wishing you peace and warmth this season.
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amqueue on Feb 4, 2026
3 out of 5 starsEverything is excellent and as expected, except for the color of the item. It is not nearly as vivid as shown in the pictures. There's nothing wrong with the item, just beware. I would very much have liked something that was a bit more bright and not dull gray tones.
Chikaodi responded on Feb 4, 2026
Hi there, Thank you very much for your review and for your honest feedback about the color. We really appreciate it. If possible, could you please share a photo of the item you received? It would help us compare with our design files and improve the color accuracy for future production. We truly value your input and hope to make our products better with your help. Thank you again for your support.
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Travis on Jan 24, 2026
3 out of 5 starsCame folded. But dryer helped with that.
Chikaodi responded on Jan 24, 2026
Hi Travis, thank you so much for your review. Because of shipping size limits, the mat has to be folded for delivery — otherwise it wouldn’t be possible to ship it safely or affordably. We’re happy to know the dryer helped it return to shape. We really appreciate you taking the time to leave feedback!
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Wendy on Mar 26, 2026
5 out of 5 starsbeautiful but should be made thicker
Chikaodi responded on Mar 26, 2026
Hi Thank you so much for your kind words—we’re really glad you like the design! Our covers are made with a lightweight printed fabric rather than thick quilted padding, which helps with easy use and cleaning. We truly appreciate your suggestion and will take it into account as we continue improving our products. Thanks again for your feedback!
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Karen on Mar 26, 2026
1 out of 5 starsI did not receive what I ordered. These covers you sent are low quality , not the ones pictured. I paid high prices for junk. I have reported you to Etsy.
Chikaodi responded on Mar 26, 2026
Hi Karen, We’re sorry to hear that the item didn’t meet your expectations. Our covers are printed (not quilted or padded), as described in the listing, so the look and feel may differ from what you expected. We truly appreciate your feedback and will continue improving our products and images to better reflect the actual item. Thank you for sharing your experience.
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Theresa on Mar 20, 2026
5 out of 5 starsExactly what I was looking for great quality cannot wait to use it next Christmas thing so much. Return customerI
Chikaodi responded on Mar 21, 2026
Thank you so much for your lovely feedback! We’re so glad you’re happy with your purchase. We’d love to have you back don’t forget to check our shop for more designs anytime. Hope to serve you again soon!
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Roxanne on Feb 27, 2026
1 out of 5 starsI tried to get a refund. It said I must download a picture first but what a coincidence .. I'm not able to download a picture. I checked the camera permissions and everything and it is still not working. So how am I supposed to request a refund. It feels like a scam.
Chikaodi responded on Feb 27, 2026
Hi Roxanne, We’re sorry for the confusion. We have not received any messages from you regarding this issue, and we also did not receive any notification about a refund request for this order. Could you please kindly send us a direct message through Etsy so we can review everything carefully and assist you right away? We truly want to help resolve this for you as quickly as possible. Thank you.
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