FaithfulCreativeCo

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise engage with my services through Etsy.com or its related sites and services.

Please note: This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can read more about Etsy’s own privacy practices in the Etsy Privacy Policy.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
- Your name
- Email address
- Postal address
- Payment information
- The details of the product(s) you’re ordering

You may also choose to provide me with additional personal information (like custom order details) if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
- To provide my services—fulfilling your order, offering customer support, or settling disputes.
- When you have given your express consent—such as joining my email list. You can withdraw your consent at any time.
- To comply with legal obligations—like tax laws that require me to retain purchase information.
- For my legitimate business interests—such as improving my services, only when those interests do not override your rights.

3. Information Sharing and Disclosure
I deeply respect your privacy. I only share your personal information for very limited reasons and under strict circumstances:
- Etsy: I share information with Etsy as necessary to fulfill orders and comply with my seller obligations.
- Service Providers: I may use trusted third-party delivery services to ship your order (e.g., USPS, UPS). These companies only receive the information needed to deliver your item.
- Legal Compliance: I may collect, use, or disclose your information if required by law or in response to legal proceedings.
- Business Transfers: If I ever sell or merge Faithful Creative Co., I may disclose your information as part of that transition—only if legally permitted.

4. Data Retention
I keep your personal information only as long as necessary to:
- Provide you with my services
- Comply with legal and tax obligations
- Resolve disputes
- Enforce agreements
Typically, I retain data for 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party services (like Etsy or Google Workspace) in the U.S. or other countries. If your data is transferred outside the EU, I rely on legal mechanisms such as contractual necessity or Privacy Shield frameworks to safeguard your information.

6. Your Rights
If you reside in certain territories (including the EU), you have specific rights regarding your personal data:
- Access: You can request a copy of your personal information.
- Change/Restrict/Delete: You can ask me to modify, limit, or delete your data, barring exceptional legal circumstances.
- Object: You can object to data processing based on my legitimate interests or to receiving marketing after giving consent.
- Complain: You may lodge a complaint with your local data protection authority if you have concerns about how I handle your information.

7. How to Contact Me
For purposes of data protection law, I, [Your Name], am the data controller of your personal information for Faithful Creative Co.

If you have questions or concerns, feel free to contact me at: faithfulcreativeco@gmail.com

Please note: If you need access to or help correcting data Etsy holds, you can contact Etsy directly at Etsy Help Center.