FarlamAirframes

GDPR Privacy Notice 25 May 2018
Introduction
Farlam Airframes Ltd is committed to protecting your personal information and respecting your privacy.
This Privacy Policy describes how and when Farlam Airframes Ltd collects, uses, and shares information when you purchase an item from us, contact us or otherwise use the services through Etsy.com or its related sites and services or through our own website.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. Etsy privacy policy
Please contact us if you have any questions regarding this Privacy Policy or in general questions regarding your personal data.
You can always contact us by sending an email to info@farlamairframes.co.uk

We may update this Privacy Notice from time to time. Please check back regularly to see any updates or changes to this Notice.
Data Protection Principles
We will comply with data protection law. This says that the personal information we hold about you must be:
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.

Information Collect by Farlam Airframes

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address,telephone number, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if it is helpful to purchasing a bespoke item.
Why Farlam Airframes Need Your Information and How it is Use

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up to our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
• 1) providing and improving our services.we use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about customers is important to the business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you the services and comply with the obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
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Visitors to Farlam Airframes websites – Cookie Policy
We do not use cookies
Data Retention

We retain your personal information only for as long as necessary to provide you with the services and as described in the Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 5 years.
Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are describe below:
• Access. You may have the right to access and receive a copy of the personal information held about you by contacting us using the contact information above.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Only in exceptional circumstances (such as a requirement to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) the processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless there is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.