I hope you enjoy your shopping experience. If you have any questions, please just ask.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
_ Direct Checkout (credit or debit cards). How to pay with your bank card: https://www.etsy.com/help/article/1939?ref=help_search_result
_ Paypal. If you don't have a paypal account you can make the payment with your credit card via paypal. Please read here: http://www.etsy.com/help/article/361
Shipping
_ Items are shipped to your Etsy address, please make sure it is correct.
If you want to ship different address, mention in message to buyer section.
_ Shipping will take 3-15 business days to reach you depending on your location and time of year.
_ The items will be shipped via registered mail. You have to sign when recieve the package.If you are not at home at that time, the post officer will leave a notice and you can get your package at the post office.
SHIPPING TIME (not guaranteed):
Australia: 10-15 business days
USA: 10-15 business days
Europe: 4-10 business days
Latvia: 3-5 business days
!!!!! International delivery
may be delayed and can take longer time as usually due to emergency situation in many world countries caused by restrictions on the prevalence of Covid-19 coronavirus!!!!!
Additional policies and FAQs
_ All items are individually hand made which means that every item is delightfully unique, so may have slight variances from the photos shown!
_ I do custom orders so if you have any other ideas just convo me!
_ All my items are made in a smoke free home.
_ All FeltFamily designs are my own property and are not to be duplicated. All rights reserved.
© Copyright Ginta Bieza (FeltFamily)