FeltFamily

Handmade things

FeltFamily is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

FeltFamily is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 5, 2023

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Welcome to FeltFamily!
I hope you enjoy your shopping experience. If you have any questions, please just ask.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

I accept payment through:
_ Direct Checkout (credit or debit cards). How to pay with your bank card: https://www.etsy.com/help/article/1939?ref=help_search_result
_ Paypal. If you don't have a paypal account you can make the payment with your credit card via paypal. Please read here: http://www.etsy.com/help/article/361

Shipping

_ Shipping worldwide from the Latvia (Europe, ES).
_ Items are shipped to your Etsy address, please make sure it is correct.
If you want to ship different address, mention in message to buyer section.
_ Shipping will take 3-15 business days to reach you depending on your location and time of year.
_ The items will be shipped via registered mail. You have to sign when recieve the package.If you are not at home at that time, the post officer will leave a notice and you can get your package at the post office.

SHIPPING TIME (not guaranteed):
Australia: 10-15 business days
USA: 10-15 business days
Europe: 4-10 business days
Latvia: 3-5 business days

!!!!! International delivery
may be delayed and can take longer time as usually due to emergency situation in many world countries caused by restrictions on the prevalence of Covid-19 coronavirus!!!!!

Additional policies and FAQs

_ Please note that colors vary slightly from monitor to monitor.
_ All items are individually hand made which means that every item is delightfully unique, so may have slight variances from the photos shown!
_ I do custom orders so if you have any other ideas just convo me!
_ All my items are made in a smoke free home.
_ All FeltFamily designs are my own property and are not to be duplicated. All rights reserved.

© Copyright Ginta Bieza (FeltFamily)