FemmeFernDesign

Welcome to Femme Fern!

This privacy policy outlines how we handle your personal data in compliance with the General Data Protection Regulation (GDPR). Our commitment is to protect your privacy and handle your personal information with care and respect.

Personal Information Collected:

As a seller on Etsy, Femme Fern only accesses the personal information you provide through the Etsy platform. We do not store or retain any personal data outside of Etsy’s system. The types of information collected include your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Use of Information:

The information you provide is used solely for the purpose of fulfilling your orders and providing customer support. We may use your information to:

Fulfill your order
Provide customer support
Settle disputes or provide information to Etsy if required

Information Sharing and Disclosure:

Femme Fern values your privacy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use. We do not engage in third-party sharing or marketing using your personal information.

Data Retention:

We retain your personal information only as long as necessary to provide you with our services and as described in our privacy policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Your Rights:

Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the following contact information.
Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Contact Information:

For purposes of EU data protection law, I, Sarah Greene, the owner of Femme Fern, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy's messaging system.

Changes to the Policy:

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.