Fetroll

Baby mobiles & Nursery decor by Grandpa Fetroll

Riga, Latvia On Etsy since 2018

Buyers keep coming back!

Multiple buyers came back to this shop for an additional purchase in the past 6 months.

Fetroll

Baby mobiles & Nursery decor by Grandpa Fetroll

Riga, Latvia | 768 Sales

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Mary

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Mary

Reviews

Average item review
5 out of 5 stars
(84)
See reviews that mention:
quality 15 shipping 14 customer service 9

Updates

Yay! A New listing at Fetroll storeheart
It is gorgeous sun and clouds wall hanging! Look at them! You will fall in love heart_eyes
View all 6 updates

About Fetroll

Sales 768
On Etsy since 2018

Fairy tale about Grandpa Fetroll

Welcome to my fairy tale!

My name is Fetroll and I live in a thick Belarussian forest. Every morning I wake up keeping just one thought in mind – to find beauty in the world that surrounds me.
 I use all the magic of the woods to create wonderful baby mobiles that would make little kids and their parents happy.
 I wander around searching for berries, leaves and flowers.

Blueberries, wild strawberries and cranberries leap into my basket – I turn them into my amazing mobiles.
 I collect handfuls of sun beams – what a nice adornment for a toy a little kid would enjoy looking at when starting a day!

And when I am tired I make myself comfortable into deep grass on an enchanted forest glade and watch the clouds float above in the blue sky. I catch the fluffiest of them and add them to my mobiles – I want them to please not only me, but also kids across the globe.

Have you seen crystals on my mobiles? These are all the dew drops I collect by the break of day.

 And you know, I do it every morning! I am inspired by Belarussian nature, collecting the best parts and elements of it and using them to create different baby mobiles, because I do love sharing all this beauty with people worldwide. 

I want all the kids and their parents to feel the fairy tale I live in. Life is for miracles, isn't it? :)

Shop policies

More information

Last updated on Jan 15, 2020
Frequently asked questions
How long does it take you to make an item?

Mobiles are sent within 2-3 business days after the payment is made. In case you would like to have a personalized mobile with some elements or colors which differ from the existing items, I am ready to negotiate both the design and the terms.

Could I personalize my order?

Sure! All the mobiles can be modified to suit your needs, dreams and fantasies. Want to add some specific toy or change the balls color to match your baby’s eyes? Any creative invention is welcome.

We can change:
- clouds size and quantity
- mobile size
- beads and toys number and color

Please, contact us before placing order and we will discuss if you want to introduce any changes.

Can I get my mobile gift-wrapped and packed?

All the baby mobile will be carefully packaged in tissue paper and a gift-ready craft box with paper shavings. If you send the mobile directly to someone as a gift, I can also add a card at your request. Don’t forget to send me the right address and a message for future mobile owner.

Please note that sometimes postal couriers may damage the package upon delivery. I do my best to protect your orders from damage in transit and pack them very carefully. But sometimes gift wrapping can still be damaged.

How to clean clouds mobile?

You can use any sticky roll for clothes or scotch tape for dry cleaning. The dust can be cleaned with a wet towel wipe, too.

But please, avoid any direct contact with water – clouds risk being ruined. If you cannot clean some spot, try to cut it off with scissors ;) luckily, the cloud will remain the same.
(a small lifehack from the cloud professional)

Would the size of all the details be exactly as mentioned in the item description?

Please, take in consideration such a thing as "measurement error". In item description section the sizes of mobile present in the photo are given. Sizes of other items and its details from the category might vary slightly because every mobile is made individually by hand. The variation can range from 1 to 2 cm (+/- 0.8 inches).

Do I get a tracking number?

Yes, all the items are shipped including a tracking number. I will provide you with your tracking number in your shipping notification.

Can I buy wholesale?

Wholesales are available for the following products:
- mobile holder (from 10 pieces)
- mobile with clouds (from 5 pieces)
Shipping costs and delivery method are counted individually.

"Package status" isn't updated for a long time. Where is my parcel now?

First of all, don't worry! Your parcel is definitely on its way.

You can't see where your parcel is, because postal service personnel doesn't update this information. It only depends on how busy post services are, not on us. Unfortunately, we both have the same information using the same tracking number that we gave you after the shipment.

Please, be patient, I guarantee that everything is fine!

What if my package was sent to the wrong address? or I forgot to pick up my package, what should I do?

Please double-check the "ship to" address in the Etsy form you have filled in. In case the address the client has provided me with is incorrect, I will not make any refunds for the lost mobile or the delivery.

However, if the package is not lost or stolen and reaches me back with the product still in perfect condition – the refund is possible, but minus 20 %. I can't refund the shipping and wrapping cost and also taxes I paid automatically when you place your order.

Please be careful and check your track number regularly. You are responsible for receiving your package on time.

ATTENTION

Please, keep in mind that if you cancel your order within 24 hours, we will sent your money back –minus 10 % of the whole transaction due to the taxes reason.

When the customer places an order, we automatically pay taxes from each transaction, so 10 % of money cannot be refunded.