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Joy on Aug 3, 2018
1 out of 5 starswww.etsy.com/listing/453752566/vintage-50s-red-and-white-wool-swing The jacket arrived today. I was so excited. I was not so excited to see the entire lining from one sleeve down to hem was torn, as well as a hole in the wool exterior sleeve. I trusted your sales description.... might I quote "Item is in good vintage condition with no stains, rips, or tears." I beg to differ. Not okay.
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sarahlondon50 on Nov 24, 2016
5 out of 5 starsVery cute dress to wear on top of tops and sweaters :)
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bbonitaappllebbaum on Oct 2, 2016
1 out of 5 starsFragile garment arrived w undisclosed holes. Polite inquiry re return policy w seller who never volunteered her exchange policy. When discovered on my own, told too late, too bad. Customer service is a lost art. Buy at your own risk.
Fifi responded on Oct 2, 2016
Hello and so sorry to hear you were disappointed! While I do my best to fairly report vintage condition and any defects, all the items in my shop are vintage and previously used, and small defects do occasionally escape my notice. While I was happy to direct you to my store policies, I require all exchanges to be made within 14 days, and unfortunately an exchange request was not made until nearly a month had passed...please refer to my shop policies below: https://www.etsy.com/shop/FifiFifiVintage
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About FifiFifiVintage
Pink house and genie lamp! Vintage treasures from NYC
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Fifi Fifi
Owner
Pink house and genie lamp! Vintage treasures from NYC. Mostly patterns + lace!