FillesEnFleur

Italian Handmade retrò style for newborn,babies & girls

Vicenza, Italy

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    🌷Handmade creations for children and babies, clothes made in Italy with love and care, small productions, customized and exclusive items, shipping worldwide.
Facebook: https://www.facebook.com/Filles-En-Fleur
Instagram: https://www.instagram.com/fillesenfleur/

Announcement

Last updated on Jul 14, 2019

🌷Handmade creations for children and babies, clothes made in Italy with love and care, small productions, customized and exclusive items, shipping worldwide.
Facebook: https://www.facebook.com/Filles-En-Fleur
Instagram: https://www.instagram.com/fillesenfleur/

754 Sales

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Items

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Katrin Costa

Contact shop owner

Katrin Costa

Reviews

Average item review
5 out of 5 stars
(183)
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About FillesEnFleur

Sales 754
On Etsy since 2014

Old world charm a romantic atmosphere

Shop members

  • Katrin

    Owner, Creator, Designer

    I was born in a quiet village in the province, raised surrounded by nature and my beloved cats!
    The passion for handmade over time has also become part of my work.
    I'm a fashion designer, mom and I wouldn't do anything else in life!

  • Emma

    Assistente, Modella, Ispiratrice

    My little Emma, 6 years old.
    My inspiration, my assistant and my personal model, specialized in the dis-order of the Lab.
    She loves animals and likes to draw on mom's notes!
    Lovely ♡

  • Viola

    Assistant, Modella, Ispitatrice

    The newcomer, all smiles and quicksilver!

Shop policies

Last updated on May 19, 2022
Welcome!
Below you will find the details related to the purchase, payment and shipping of the item of my store that interests you.

For any question, request or doubt do not hesitate to contact me at fillesenfleur [!at] gmail.com
I will reply as soon as possible.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

Payment

I accept payments made through PayPal, an easy, fast and secure method to use. You don't need to have a PayPal account.
For other types of payment, please contact me before proceeding with the purchase.

Shipping

All items are shipped from Veneto to Italy.
I ship to the Etsy address indicated but if you prefer a different address let me know now!
I usually ship within 3/7 working days of purchase and receipt of payment if the purchased garment (s) is already ready otherwise I need more days for packaging and preparation.
The preparation of the package is accurate and safe but unfortunately I am not responsible for damage or loss during shipping.

TIMING
Shipments to America, Japan, Australia and New Zealand normally arrive after 15-20 days, but it could also take 30 days.
For Europe the times are a bit faster, about 7-15 days.
We mean working days, therefore holidays, Saturdays, Sundays and various holidays are excluded.

Generally if your purchase does not arrive within about 4 weeks after your order, please warn me, I will be available to try to solve any kind of problem regarding the goods shipped.

COSTS AND SHIPPING METHODS
I ship items with posta1 and postapriority of Poste Italiane, the cheapest way. There is no tracking of the shipment, nor insurance. If you prefer registered mail let me know before buying, of course the costs will be increased.
Shipping costs can be viewed under "Shipping and conditions of sale" of each item and include the cost of the package and packaging.

Any customs fees are charged to the buyer.

Additional policies and FAQs

If you need to have a personalized order contact me before the purchase, we will see to understand together if it is a request that I can satisfy.

As for the sizes I follow denominations, tables and measurements that also use the stores internationally.
Always check the measurements that I attach to each garment because each child has his own growth and not always the months correspond to the actual size.

You will find the months and in brackets a value that refers to the HEIGHT of the child in centimeters.
NEW BORN (50/52 cm)
0-3 months (62 cm)
3-6 months (68 cm)
6-9 months (74 cm)
9-12 months (80 cm)
12-18 months (86 cm)
18-24 months (90 cm)
2-3 years (96 cm)
3-4 years (104 cm)
4-5 years (110 cm)
5-6 years (118 cm)

Privacy

This privacy policy describes how and when I collect,
I use and share information when you purchase an item from me,
when you contact me or when you use my services through Etsy.com or
its sites and related services.
This privacy policy does not apply to the practices of third parties who do not
depend on me and that I do not control, including Etsy or third-party services you access
through Etsy. To learn more about Etsy's privacy practices,
you can review Etsy's Privacy Policy.

THE INFORMATION I COLLECT
To complete your order, you must provide me with some information (you provided it to me
Etsy with your permission), such as your name, email address,
the postal address, payment details and details of the product you ordered.
You may decide to provide me with additional personal information (e.g. to order
a custom article), if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use and
share your information, including:
are necessary to provide my services, such as when I use your information to
complete your order, to resolve disputes or to provide customer support;
if necessary for compliance with legal obligations or a court order, or
in connection with a legal action, such as retaining information about your
purchase if required by tax legislation;
if necessary for my legitimate interest, provided that your
rights or interests, such as 1) to provide and improve my services. I use your
information to provide the services you have requested and in my legitimate interest to
improve my services; and 2) Compliance with the Regulations for the seller and
to the Etsy Terms of Use. I use your information as needed to
compliance with my obligations, under the Seller Regulations and conditions
of use of Etsy.

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business.
I will only share your personal information for limited reasons and circumstances, such as
Follows:
Etsy. I share information with Etsy as needed to provide you with my services
and for compliance with my obligations under the Seller Regulations and the
Etsy Terms of Use.
Service Providers. I use trusted third parties for the performance of certain functions
and to provide services to my store, in limited circumstances I may need to share certain personal data with shipping, transport or customs companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with the law. I could collect, use, store and share your
information if, in good faith, you reasonably believe it is necessary to:
(a) respond to legal process or governmental requests;
(b) enforce contracts, conditions and regulations; (c) avoid, investigate and counter
fraud, and other problems related to illegal, security or technical activities; or
(d) protect the rights, property and safety of my clients, or others.

DATA RETENTION
I will only retain your personal information for as long as necessary to
provide you with my services, as set out in my Privacy Policy.
However, I may be required to retain such data to comply with obligations
legal, resolve disputes and enforce contracts. Typically, I keep your data
for the following period of time: 3 years.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have several related rights
to your personal information. While some of these rights apply
general, others apply only in some specific cases. I describe these rights below:
Access. You have the right to access and receive a copy of your personal information in
my possession by contacting me using the contact details below.
Modification, limitation, deletion In addition, you have the right to modify your information
personal, to limit the use of your personal information or to delete your
personal information. Except in exceptional circumstances (such as where I am
required to retain data for legal purposes), I generally delete personal information upon request.
Opposition. You can object to my processing of some of your information in
based on my legitimate interest. In that case, I will delete your personal information, except for the
in which I have overriding and legitimate reasons to continue using
such information or where it is necessary for legal reasons.
Complaint. If you reside in the EU and wish to express a doubt regarding the use of your
information (and without prejudice to any rights you may have),
you have the right to do so with your local data protection authority.
If you need to access, correct or delete personal information stored
At Etsy, you can contact Etsy at Etsy.com/help for assistance or contact Etsy directly.

HOW TO CONTACT ME
For the purposes of European data protection law, I, Costa Katrin, am the
responsible for the processing of your personal information. If you have any questions or concerns, please contact me at the email address fillesenfleur [!at] gmail.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 10, 2022
Tracking shipment

For shipments I use the Poste Italiane service:
- post 1 for Italy
- international priority mail for the rest of the countries.

There is no tracking and no insurance to maintain a low rate.
To have a tracked shipment contact me, we will find a solution together

Please note
I am not responsible for postal service delays, customs sorting times, or post, transport or customs strikes in any country. Shipping times may be longer during holiday periods or due to particular weather events.

Seller details

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