How Finding Koala Began! From One Baby Shower to Something Bigger
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Stephanie on Aug 29, 2026
5 out of 5 starsOMG. I loved this so much. I used the PDF and printed the first page with sublimation and created a journal for my friends birthday for her trip to Italy this fall and then printed the rest of it on cardstock to put in the journal!! They were so great answering questions very quickly and super great to work with! Stephanie
Finding Koala responded on Aug 29, 2026
Thank you so much, Stephanie! ❤️ We loved seeing the finished journal. Thanks for sharing the photo and for leaving us such a wonderful review. It really means a lot to us 😊 Team Finding Koala 🐨
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Mandie on Jun 23, 2026
5 out of 5 starsBeautiful Journal paper. Perfect for the pamplet booklet journal I made.
Finding Koala responded on Jun 23, 2026
Thank you for your wonderful review! We're so glad the journal paper was perfect for your booklet journal. Thank you for supporting our small shop, we truly appreciate it!
About FindingKoala
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
1. Is this a physical product?
No. All products in our shop are digital downloads. No physical item will be shipped to you.
2. How do I access my files after purchase?
Once your payment is confirmed, Etsy will make your files available for download immediately. You can access your files by visiting:
Your Account → Purchases and Reviews → Download Files
You will also receive an email from Etsy with a download link.
3. Can I personalise or customise a design?
Yes! Many of our products can be personalised or customised. If you would like a different colour, wording, size, or design modification, please send us a message before purchasing.
4. What file formats will I receive?
File formats vary by product and are clearly listed in each product description. Depending on the item, you may receive PDF, JPG, PNG, or editable template files.
5. Can I print the files at home?
Absolutely! You can print your files at home, at a local print shop, or through an online printing service.
6. Do you offer refunds or exchanges?
Due to the digital nature of our products, we are unable to offer refunds, returns, or exchanges once files have been downloaded. However, if you experience any issues with your order, please contact us and we will do our best to help.