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Announcement
Last updated on Feb 21, 2024
Reviews
4.6
(122)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Norma on Jan 6, 2024
4 out of 5 starsIt took a bit longer to get here. The package was opened by customs, and the small candel was broken, not a problem since they were to be part of my Christmas decorations, and they arrived after Christmas.
KATERYNA responded on Jan 9, 2024
Oh my good😱, I'm so sorry, so sorry that this happened, but unfortunately, I have no control over the delivery service. I'm really sorry that this occurred, but I'm glad you've ordered our candles. Is there anything I can assist you with?❤️❤️❤️
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Etsy buyer on Jan 6, 2024
5 out of 5 starsThese candles are truly lovely-very well sculpted and exactly as pictured. The scent is soothing and relaxing. Shipping was fast and each candle was well packaged. I was delighted and surprised by the gift of the smaller candle. Thank you so much!
KATERYNA responded on Jan 9, 2024
We're over the moon to read your feedback! Here's to more fantastic experiences with our products in the future❤️❤️❤️
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Celia on Mar 7, 2023
4 out of 5 starsThis pillow is very cute and a great addition to our wedding in the colours we have. It is soothing well put together. We didn't discuss size but it's a bit smaller then I had in my mind. Although I didn't know how big they are meant to be as we haven't been to many weddings. The seller is responsive and really nice to communicate with. Please note if you are in Australia it takes around 30 days to be delivered so best to give plenty of time just incase and to keep stress levels down. Also we have no idea how to attach the rings yo the pillow for our ring bearer to being them dow the aisle as nothing to tie them to. We might have to sew/attach ribbons or something to keep them in place but we will make it work.
KATERYNA responded on Mar 8, 2023
I have done my best to have your ring pillow shipped as soon as possible❤️❤️❤️ I made it especially for you and with great love. Thank you for your feedback, it means a lot to me❤️
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Janice on Aug 17, 2022
5 out of 5 starsThis card box is beautiful, more than what the pictures shows. Extremely Happy!!!!!! Thank you ❤️❤️
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Kevin on Jul 18, 2022
5 out of 5 starsquality of the item was great!
KATERYNA responded on Jul 24, 2022
May God bless and protect you, your family and your loved ones and always. Thanks for your feedback . Thank you very much for your support and patience. We appreciate it and love you and your country with all our heart
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Catherine on Jul 2, 2022
5 out of 5 starsIt is absolutely beautiful, so well made with attention to detail and looks even better than l expected. I really love it!
KATERYNA responded on Jul 24, 2022
May God bless and protect you, your family and your loved ones and always. Thanks for your feedback . Thank you very much for your support and patience. We appreciate it and love you and your country with all our heart
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Jessica on Jun 25, 2022
5 out of 5 starsWhat a beautiful guest book for my wedding! It was everything I wanted and more. The color scheme works perfectly with my theme. I will certainly buy from this seller again. Thank you so much!
KATERYNA responded on Jul 24, 2022
May God bless and protect you, your family and your loved ones and always. Thanks for your feedback . Thank you very much for your support and patience. We appreciate it and love you and your country with all our heart
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Steph on May 25, 2022
5 out of 5 starsI can't say enough great things about this wedding cake serving set. They are exactly as pictured and are even more beautiful in person. I bought these for my daughters upcoming wedding and she loves them! Customer service was excellent! I had purchased these right before the crisis in Ukraine began. Even through all the things they were dealing with, they still kept me informed and updated on my product! They are very caring and deserve only the very best! Many Thanks again for the amazing product and service!
KATERYNA responded on Jun 13, 2022
May God bless and protect you, your family and your loved ones and always. Thanks for your feedback . Thank you very much for your support and patience. We appreciate it and love you and your country with all our heart
About FiolaShop
Sales
530
On Etsy since 2017
Shop policies
Last updated on Sep 29, 2017
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
More information
Last updated on
Feb 11, 2026
Frequently asked questions
When will the order be ready?
I will create an order in 5 business days (Mon-Fri) and then I'll send it to you. Standard delivery takes about 10-25 days. Express delivery is about 10-16 days. If it is important to receive on a specific date, please write me about it in the order. Unfortunately, I cannot influence the speed of the delivery services, but I will try to create an order quickly and send it out earlier.
Shipping and Delivery time
Standard delivery takes about 10-25 days. Express delivery is about 10-16 days. Unfortunately, I can not influence the speed of the delivery services. I try to create an order and ship as quickly as possible. If it is important to receive on a specific date, please write me about it in the order.
Damage and Lost Parcel
If you receive a damaged item or it is lost in transit, I will be very upset, but I will re-create your order and ship it to you or refund your payment. Be sure to email me immediately and send a photo of the damaged product.
Order with an error
If I made a mistake, I will correct it (I will create a new product and send it to you or refund the payment). If the error is your fault (information is incorrect), I will re-order and send it to you at your expense. Please check the information in the order.
Return and Exchange
Personalized products can NOT be returned or exchanged. I can create a new order and send it again with shipping charges. I can replace an order without personalization after I receive it in original condition.
Request of cancellation can be done within 12 hours of purchase.
If the order is completed, but you refuse it before sending, I will refund the shipping amount.
Возможность оптовых продаж
Yes, I do wholesale. Contact me.
Individual and Personalized orders?
Yes, of course, I'll be glad to help you. Feel free to write me what you want.
I want to receive an order in a gift box or with a small note?
Please let me know with your order!