FluxusThemes

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from our shop, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide), such as your name, email address, postal address, payment information, and details of the product you are ordering. You may also provide us with additional personal information if you contact us directly.


Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:
• As needed to provide our services (fulfilling orders, customer support, dispute resolution).
• To comply with a legal obligation, court order, or in connection with a legal claim.
• As necessary for our legitimate interests, such as improving our services.
• Compliance with Etsy’s Seller Policy and Terms of Use.



Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information only for very limited reasons and in limited circumstances:
• Etsy: We share information with Etsy as necessary to provide you with our services and comply with Etsy’s Seller Policy and Terms of Use.
• Business Transfers: If we sell or merge our business, your information may be disclosed as part of that transaction, only to the extent permitted by law.
• Compliance with Laws: We may collect, use, retain, and share your information if we believe it is reasonably necessary to (a) respond to legal processes or government requests, (b) enforce agreements, terms, and policies, (c) prevent fraud and technical issues, or (d) protect the rights, property, and safety of our customers.


Data Retention

We retain your personal information only as long as necessary to provide you with our services and as described in this Privacy Policy. We may also be required to retain it to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Typically, we keep data for 4 years.


Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the United States and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws than your own.


Your Rights

If you reside in certain territories, including the EU, you have several rights regarding your personal information:
• Access: You may request a copy of the personal data we hold about you.
• Change, Restrict, Delete: You may request changes, limit use, or ask us to delete your information (except in cases where data must be retained for legal reasons).
• Object: You can object to our processing of some information, including receiving marketing messages.
• Complain: If you reside in the EU and wish to raise a concern, you have the right to contact your local data protection authority.



How to Contact Us

For purposes of EU data protection law, FluxusThemes is the data controller of your personal information.

If you have any questions or concerns, you may contact us at:
support@fluxusthemes.com