FourRobins

Four Robins Ltd.

Pittsburgh, Pennsylvania
| 2,160 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for finding me:) Please visit my other shop TwinSaints for leather valets and gifts at https://www.etsy.com/shop/TwinSaints

Announcement

Last updated on Dec 29, 2021

Thank you for finding me:) Please visit my other shop TwinSaints for leather valets and gifts at https://www.etsy.com/shop/TwinSaints

Items

2160 Sales

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Nicole

Contact shop owner

Nicole

Reviews

Average item review
5 out of 5 stars
(583)
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About FourRobins

Sales 2,160
On Etsy since 2011

We have had the good fortune to have so many four-legged friends share our lives and have sought a way to honor their friendship through our art and process.

As a painter for many years, I sought to translate my love of color and texture into a new medium. Like painting, leather work is rooted in traditional methods and techniques. Combining elements of both disciplines has been an inspiring and rewarding experience.

We hope you love our work as much as we love creating it.

Shop members

  • Nicole Horgan

    Owner, Maker, Designer, Curator

  • Greg Horgan

    Assistant Maker

Shop policies

Last updated on May 10, 2022
Our collars and accessories are made from vegetable tanned cowhide or bridle leather. We hand dye, paint, and emboss our collars and accessories to create a product as distinctive as you and your pet.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Returns must be made within 7 business days of the receipt of your item. In order for your return to be processed, please contact me prior to the return of your item to authorize the return. In order for your return to be processed, contact me prior to the return of your item to authorize your return. Unauthorized returns cannot be refunded. Exchanges must also be returned within 7 business days of receipt of your item. Return shipping costs for exchanged items must be paid by the buyer.

Customized items from our shop are not returnable. If you have received an item in error, please contact me as soon as possible so that I can correct your order.

If, upon receiving your item(s), there is an error with your order so that it must be returned, please contact us. All other returns or refunds can only be processed for items in unused, unworn, and undamaged condition and within 7 business days of your item being delivered. Upon receipt of your returned item, our shop will issue a refund of the product cost minus shipping. Any shipping costs incurred during the return process cannot be refunded. It is recommended that returns are send by USPS Priority Mail or another shipping service that provides a tracking number for your package.

Leather is a porous material and is not waterproof. Like all natural dyed leather, it is optimal to keep your collar as dry as possible. Although our collars are sealed to protect them during normal use, it not recommended that you submerge your leather collars or allow them to remain wet for extended periods. Collars that regularly become wet may become darkened or discolored or lose dye. Items damaged by wear or misuse cannot be returned or refunded.

When ordering a collar, please be selective when choosing a size and style that is appropriate for your dog. Our collars are made to order for you, and may be customized by size, style and color according to your specifications. Collars that are customized, as well as those that have been worn, cannot be resold and are not returnable. I will be happy to answer any questions you have about your order.
Payment
Payment is by PayPal or Etsy Direct Checkout.

Please allow 7-10 days for shipment of made to order and custom orders. Collars are shipped via USPS Priority Mail for domestic orders.
Shipping
We use USPS Priority Mail for all of our shipping within the US. Orders shipped within the US will be provided with a shipping confirmation number.

The average shipping time for USPS Ground with Priority Mail
is 2-5 days (however we cannot guarantee this), and generally 6-10 anywhere outside the U.S., (but can take up to several weeks).

Ready-To-Ship items will be mailed by the next business day.

**Please allow 1-2 weeks for shipment of custom orders unless otherwise indicated in your listing.**

IMPORTANT: Please make sure your address is correct upon checkout.
Additional policies and FAQs
As leather is a natural product, it will wear over time. Please be sure to periodically inspect your leather items and replace them when necessary to keep you and your pet safe and comfortable.