We can make your personal ideas into reality.
Hi! We’re Iliana & Krasimir, the family team behind FranJohnsonHouse in Sofia, Bulgaria.
We create personalized pieces for weddings, homes, milestone moments, and meaningful gifts. Our work includes wedding place cards, drink stirrers, cake toppers, table numbers, custom signs, medal holders, nursery pieces, and other made-to-order keepsakes.
Everything is designed and crafted with care in our studio. Many of our products are made for important dates and events, so we focus on clear communication, careful production, and realistic delivery guidance.
How custom orders work:
1. Send us the name, text, or personalization details you’d like.
2. We make your piece to order.
3. We ship it with tracking.
Please double-check spelling, dates, and all personalization before placing your order. We copy personalization exactly as provided.
Need your order by a specific date?
Message us before ordering with your country and deadline, and we’ll recommend the best shipping option for your timeline.
Production & shipping:
• Production time: usually 1–2 business days
• Standard shipping: tracked
• DHL Express: available worldwide
Estimated shipping times:
• USA: Standard 8–12 business days | DHL Express 3–5 business days
• UK: Standard 6–8 business days | DHL Express 2–3 business days
• Europe: Standard 6–10 business days | DHL Express 3–5 business days
• Australia: Standard 10–15 business days | DHL Express 3–7 business days
• Rest of the world: Standard 10–20 business days | DHL Express 3–7 business days
Please note:
Delivery times are estimates and may vary due to customs, weather, peak seasons, or carrier delays.
Customs & import charges:
Import charges depend on the destination and shipping method.
• EU: no import charges at delivery
• Eligible U.S. DHL Express shipments are typically sent with duties prepaid (DDP)
• Other destinations may be subject to customs or import taxes according to local rules
Bulk orders:
We regularly make larger orders for weddings, events, and corporate projects. If you need a larger quantity, please message us with your quantity, country, and needed-by date.
Working hours:
Monday–Saturday: 7:00 AM–7:00 PM (Bulgaria time)
Sunday & holidays: closed
We usually reply as quickly as possible during working hours. Time-zone differences may occasionally cause delays.
Our Etsy shops:
FranJohnsonHouse – weddings, personalized signs, medal holders, and keepsakes
https://franjohnsonhouse.etsy.com
IlianaBabyShower – baby & family products
https://ilianababyshower.etsy.com
FranJohnsonStudio – wall décor signs & family gifts
https://franjohnsonstudio.etsy.com
Thank you for supporting our family business,
Iliana & Krasimir
