Story, Memory, Meaning.
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Announcement
About FrankAndInk
Production partners
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Printify
Dallas, TX
Prints and fulfils my original artwork on physical products and ships orders directly to customers.
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
Custom and personalized orders
How does personalization work?
Personalization includes names, dates, or short phrases only
Text must be entered exactly as you want it printed
Character limits are listed in each product description
To keep designs calm, timeless, and consistent:
Fonts, layout, spacing, and capitalization are part of the design and cannot be altered
Custom layouts, font changes, or additional wording are not available at this time
Can I request custom wording, fonts, or layout changes?
At this time, customization is limited to the personalization options listed in each product description.
This allows each piece to stay true to the Frank & INK style — calm, intentional, and thoughtfully designed.
If you’re unsure whether your wording will fit, feel free to message me before ordering 🤍
Will I receive proof before my order is made?
Proofs are not automatically sent unless specifically stated in the listing.
Orders are created exactly as the personalization details are submitted at checkout, so please double-check spelling, dates, and wording before placing your order.
Can I make changes after placing my order?
Changes may be possible only if production has not yet begun.
If you need to request a change, please message me as soon as possible. Once an item enters production, changes are no longer available.
Are personalized items returnable or refundable?
Because each item is made specifically for you, personalized orders are final sale.
If your order arrives damaged or there is an error on my end, please contact me and I’ll make it right.
Who are our pieces made for?
Frank & INK designs are created to honor story, memory, and meaning — whether that’s a gift for someone you love, a keepsake for yourself, or a piece meant to mark an important moment.
How long does it take to receive my order?
Processing times vary by product and are listed in each individual product description.
Once shipped, delivery times depend on the carrier and destination.
What if I made a mistake in my personalization details?
Please double-check all spelling, dates, and wording before submitting your order. Frank & INK cannot be responsible for errors submitted at checkout.