For people outside of France payment by PayPal, Credit Card, Debit Card, or Etsy Gift Cards, Thank you.

All prices are set in Euro.

French KlimBim ships from France all over the world.
We ship orders within 1 to 3 days after receive of payment.

How long items will take to arrive ?
These times are approximative so they may vary and I can't guarantee them.

France: 2 - 5 business days
Europe EU: 5 - 7 business days
UK - Ireland: 7 - 10 business days
Europe outside the EU: 1 - 2 weeks
United States: 1 - 2 weeks
Canada: 1 - 2 weeks
Australia - New Zealand - Oceania: 1 - 2 weeks
Asia Pacific: 2 - 3 weeks
Latin America and the Caribbean: 2 - 3 weeks
North Africa and the Middle East: 2 - 3 weeks
Sub-Saharan Africa: 2 - 3 weeks

* We ship parcels in France by letter or with the postal service Colissimo National.
* We ship small items outside of France till 100 g. by letter.
Parcels between 100 g. up till 2 kg, by priority airmail,
with a special postal service for small businesses which offers a tracking number.
* French KlimBim ships parcels, more heavy as 2 kg, with the postal service Colissimo International, this service is quicker: 4 till 12 business days.
It offers a tracking number, a small insurance and needs to be signed for.
* We ship books with the Postal service: "Livres et Brochures".
This service offers no tracking number, it's very economic but takes longer. It usually takes 14 till 25 business days.

Sometimes the postal service takes longer as stated some parcels can reach their destination after 25 business days.

Please be aware that any customs duties and taxes are the buyer's responsibility.

Please note !! We will always ship to the address given by Etsy.
I am not responsible for packages that are undelivered because the address given by the buyer through Etsy is inaccurate. Thank you.

Yes, I will combine shipping for multiple orders. You can either send me a message via Etsy's conversations or convo feature so I can revise the shipping rates before you make your purchase, or you can go ahead and pay, and I will issue you a refund on your bank account.
I always refund overages on shipping costs, if they exceed 1€ or more, on your bank account.

Always in corporation with our only planet, I do my best to reuse existing materials like cardboard boxes for my packaging, off course this materials are checked and cleaned before use. Otherwise I use bubble plastic and packing peanuts to protect breakable items and fill up boxes. Thank you.

PRIVACY POLICY Complies with the European General Data Protection Regulation (GDPR)

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. INFORMATION I COLLECT

To full fil your order, you must provide me with certain information
(which you authorised Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

2. WHY I NEED YOUR INFORMATION & HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to full fil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. INFORMATION SHARING & DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
- Data Retention. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to7 years (as required by UK tax law).
- Transfers of Personal Information Outside the EU. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

4. YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

5. HOW TO CONTACT ME

For purposes of EU data protection law, I, SCHÖTTNER Sabina, am the data controller of your personal information. If you have any questions or concerns, you may email me at: sabina.schot [!at] gmail.com