FridayDesignCoNZ

Privacy Policy
This Privacy Policy describes how I collect, use, and share information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.com.

1. Information I Collect
To fulfil your order, you must provide Etsy with certain information, which Etsy then shares with me. This may include:
Your name
Email address
Postal address (if applicable)
Payment information (processed securely through Etsy)
The details of the product that you’re purchasing
Any personal information you provide if you contact me directly
I rely on Etsy to securely process payment information and I do not have access to your full payment details.

2. Why I Need Your Information
I rely on several legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order and delivering digital products
To communicate with you regarding your order or customer service enquiries

To comply with legal obligations (such as tax regulations)
Where necessary for my legitimate interests, such as improving my services and preventing fraud

3. Information Sharing and Disclosure
Customer information is important to my business. I share your personal information only for very limited reasons and in limited circumstances, including:

Etsy:
I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.

Canva:
Some of my digital products include template links that are accessed through Canva. When you use these links, you will be directed to Canva’s platform where Canva may collect or process information according to their own privacy policies. I only provide access links to the templates and do not control Canva’s data practices. Canva is a third-party platform and I am not affiliated with Canva. Changes to Canva’s platform or features are outside my control.

Service Providers:
I may engage trusted third-party companies to help operate my business and deliver my services. These providers only receive the information necessary to perform their services and are obligated to protect your personal information.

Legal Requirements:
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process, government requests, enforce my agreements, or prevent fraud or security issues.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as required to comply with legal and regulatory obligations, including tax and accounting requirements.

5. Transfers of Personal Information Outside Your Country
As I operate my business in New Zealand and sell to customers worldwide, your information may be processed and stored in countries outside your own jurisdiction, including by Etsy and other service providers.

6. Your Rights
If you reside in certain territories, including the European Union, you have rights relating to your personal information, including:
The right to access the personal information I hold about you
The right to request corrections to your information
The right to request deletion of your personal data
The right to restrict how your information is used
If you would like to exercise any of these rights, please contact me using the details below.

7. Contact Information
For purposes of applicable data protection laws, I am the data controller of your personal information. If you have any questions or concerns, please contact me through Etsy messages.