GCraftLabb

All services provided in our store are owned and operated by our company, GCraft Lab, registered at Yıldırım Mall, Karaçam Street, 98/6.

Our company may collect personal data for various purposes. The following explains how and how personal data is collected and how and how this data is protected.

Our store collects certain personal information (such as name and surname, company information, phone number, address, or email address) from members through membership or through the completion of various forms and surveys on our store due to the nature of our business.

Our company may occasionally send campaign information, information about new products, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they register. They can then change this choice in the account information section after logging in, or they can send notifications via the link in the notification email they receive.

Personal information submitted electronically by our members to our store during the approval process, conducted through our store or by email, will not be disclosed to third parties except for the purposes and scope specified in the "User Agreement" we have signed with our members.

To identify system-related issues and to quickly resolve any issues or disputes that may arise regarding the service provided, our Company records and uses its members' IP addresses. IP addresses may also be used to identify users in a general manner and to gather comprehensive demographic information.

Our Company may use the requested information for direct marketing purposes, either by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company, information provided by the user, or information regarding transactions made through our Store may be used by our Company and its collaborators for various statistical assessments, database creation, and market research purposes without disclosing the identities of our members, outside the purposes and scope specified in the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and confidential, considering this a confidentiality obligation, and undertaking all necessary precautions and due diligence to ensure and maintain confidentiality, and to prevent all or any portion of confidential information from entering the public domain, unauthorized use, or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should pay attention to to ensure you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This indicates you are on a secure website, and all your information is encrypted and protected. This information is used only in connection with the sales process and in accordance with your instructions. Information regarding the credit card used during the purchase is encrypted using 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and transmitted to the relevant bank for query. If the card's availability is confirmed, the purchase will continue. Because no card information is viewed or recorded by us, third parties are prevented from accessing this information under any circumstances.

Our company monitors the reliability of payment/invoice/delivery address information for online credit card orders against credit card fraud. Therefore, for customers placing an order on our shopping sites for the first time, the accuracy of their financial and address/phone information must be verified before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit card holder or the relevant bank to verify this information.

Only you can access and change all the information you provide during registration. By protecting your login information securely, it is impossible for others to access or change your information. For this purpose, registration is secured within 128-bit SSL (SSL) security. This system is an international encryption standard that is impossible to crack.

Internet shopping sites that offer an information line or customer service, and that provide full address and phone numbers, are increasingly preferred today. This allows you to obtain detailed information on any questions you may have and to assess the reliability of the online shopping service provider