GableHeartBeats is taking a short break
Accepted payment methods
Returns and exchanges
Pre-made, non-customized, or ready-to-ship items may be returned for refund within 15 days of purchase. Please contact us for return authorization. Return shipping costs are the responsibility of the buyer.
Payment in full is due before your item will be crafted.
Custom creations will be shipped within 2 business days of completion. You will receive an email notification with a tracking number when your item ships.
Once the package enters the USPS, we are not in control of any delays, damage or loss.
Additional policies and FAQs
All components of your jewelry are under warranty for 45 days from the date of purchase. Should your jump rings loosen or chains break from normal wear and tear during this time frame, we will replace them for you free of charge. After that period, we offer a "Refresh and Renew" service to inspect and repair your piece. Components will be checked and tightened, lettering darkened, and everything polished or finished before being returned. Please contact us if you would like to purchase this service for your jewelry.